Etiquette for soliciting press-quotes from people…

I’ve been asked a few times lately to give quotes to people to use for promo purposes, so I thought it would be a good time to offer some thoughts on the process. Largely because it’s something I’ve done myself from time to time, and continue to do when the conditions are right…

Firstly, it’s worth thinking about why we do this, and what value it carries as a promotional tool. Like most promo ideas, it has nowhere near as much influence as we’d like to think, but it can provide context for people who have found our websites or press-packs via other routes, and can also be good for putting on posters and flyers. The value lies in a few different areas –

  • firstly in the quote itself; having anyone say that you’re a badass is helpful, especially if it provides some context as to how they think you’re a badass – some kind of stylistic reference, a particular skill they are into etc.
  • Secondly, there’s the association with that artist – if fans of artist [a] see that they are a fan of you, they may well be inspired to check you out. More often than not they won’t, unless artist [a] is actively promoting what you do, but a few will…
  • and Thirdly, quotes are most useful en masse – have a body of evidence from different sources provides people with a framework for understanding your place in the scheme of things.

OK, so that’s why they are useful – what of how to get them? Here’s my rules that I work by –

  • I never ask anyone for a quote who hasn’t already expressed – privately or publicly – a positive opinion about what I do. Cold-calling someone you’ve never had any contact with is not only bad manners, it’s a recipe for getting either criticism or worse, a lame half-quote that will ultimately make you look like an amateur (no one wants to read a lame quote about you, no matter who said it – you’d be better off getting one from your high-school music teacher or your mum than that).
  • I never quote anything said to me in a conversation, without getting permission in writing, and offering the person a chance to write something else instead.
  • if I’m re-quoting what someone has said about me elsewhere, I try and give context for it.
  • When asking someone who has previously liked what I do for a quote about a new product, I explicitly let them know that I’m totally fine with them not saying anything if they don’t like it, or don’t want to say anything about it.
  • My default is to expect to not get a quote. If I do, and all the conditions are right I’ll use it.
  • I never push people on it – I have a fair few musician friends who’ve expressed a liking for what I do in person, some of whom have offered to give me a quote, who I never pressure for them. They may happen in time, but if they don’t, my career isn’t built or crushed on whether or not some bassist or whatever says what I do is cool….

OK, that’s how I go about getting them, what about what I do about giving them – here’s the list:

  • If I really like what you do, I’ve probably sent you one already – I spend a large amount of my online time putting the word out about music I love. And by love I mean ‘love’, not ‘music by people who might be able to do favours or who are just mates of mine but aren’t very good’.
  • As a recommender of music, I’m building a brand, a brand that I actively protect from the accusation that I’ll give a quote to anything. So my default for people who ask is ‘no’, just because I only push things I think are fantastic. It’s like my policy for inviting people to play at Recycle Collective gigs – only my most favouritest musicians are in there. I might like what you do, but just not be into it enough to put my weight behind it (and, to be honest, a quote from me REALLY isn’t worth that much…)
  • That said, I’m very much aware that there are a growing number of people who DO buy albums that I recommend (most of my recommendations are made either here, on my forum or via my Twitter music recommendation feed, To The Left Of The Mainstream – if you find your music on TTLOTM, I REALLY like it, and am willing to put whatever reputation and credibility I may have behind it.
  • Getting a random email out of the blue asking me ‘for a quote’ that you can use, without having any idea whether I’m remotely into what you do puts me in an awkward position. I’m left with four options – I can lie and say I love it, I can give you a weedy quote that means nothing, I can email you and tell you I don’t like it, or I can ignore it and not reply. None of those are ideal, and certainly none of those are likely to get me to do what you want, even if I like what you’re doing. A little interaction first, and maybe even asking for my honest opinion privately might make more sense than a ‘hey’ gimme a quote. I’m well aware that a lot of people aren’t going to like what I do. Same goes for what you do. I may not like it. That doesn’t mean I don’t like you, and it doesn’t mean you’re rubbish, it just means it’s not my kind of thing, and would be misleading for me to be pointing people towards what you do.

In terms of measurable value, I find that the support, encouragement and advice of musician friends is infinitely more value than a public quote from them – I have an unofficial ‘council of reference’ of older experienced musicians who seem to get what I do, and are willing to offer support, advice and encouragement. Most of them haven’t ever said anything publicly about what I do, although one or two of them have got me gigs, and in one case taken a whole pile of my CDs out to Japan to get me some radio play and work on gig promo…

Of the quotes that I do have on my quotes page – all of the non-printed media ones are from people who had said either to me or elsewhere that they like what I do. I then dropped them an email thanking them for the encouragement and asked if they wouldn’t mind giving me something that I can use publicly, always with the caveat that I’m fine with it if they don’t want to.

As I said before, you put people in a tricky spot asking stuff like this, so choose your people well, and start with some normal polite human interaction before asking for a press quote… …I don’t mean to come off like a curmudgeon, and it’s always nice to get a message from someone who wants to know what I think of what they do, but spam and marketing BS definitely trigger the red flag with me.

…and if you want to know what I’m digging right now, do check out To The Left Of The Mainstream and comment on the artists there my forum…

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