'But I still like CDs!': why it's OK if your audience are webphobic.

one of Ben Walker's excellent graphs. Clever man.This morning I read a really excellent blog post by Ben Walker.

It’s headed Wake Up And Smell The Evidence and outlines via statistics gathered from Ben’s own audience just how little of this social media webby geeky stuff gets through to ‘your average music fan’.

So are we wasting our time? Not if, like me, you see David Jennings amazing book, Net Blogs And Rock ‘n’ Roll as the handbook to understanding this stuff.

The Cover of Net Blogs And Rock 'n' Roll by David JenningsDavid addresses the very issue that Ben is most concerned with in the book, and in this blog post entitled Participation And Influence In Social Media in which he introduces us to a pyramid in which the 3 categories of participant in social media – as categorized by Bradley Horowitz – work as follows:

  • Creators — 1% of the user population might start a group (or a thread within a group)
  • Synthesisers — 10% of the user population might participate actively, and actually author content whether starting a thread or responding to a thread-in-progress
  • Consumers — 100% of the user population benefits from the activities of the above groups (lurkers

So when we put all this stuff out there, when we make our blogs and music and widgets and all that geeky bollocks sharable, we’re actually doing it for only a small percentage of our audience.

We can actually take heart that 1% of our audience are likely to be creating their own widgets, writing their own blogs about music and generally making a fuss about the things they love. If that happens to be us or our music, so much the better.

The next 10% are the ones who care, who share and who are very often there to bring friends along to gigs – they aren’t doing youtube mash-ups of our songs and clips from US teen TV shows, but they are very much aware of what we’re up to, and are more than happy to pass the info along.

And at the base of the pyramid we have the other 89%, who just like what we do, who listen, who put it on while they do the dishes. Who buy CDs, who listen to the radio, and use the internet to write emails to relatives and to passively stalk old school friends on FriendsReunited. They don’t really care (at the moment) about downloading and RSS feeds and twitter and tagging and all that other stuff we’re so excited and passionate about.

But then they don’t need to. Hopefully they’ll find out about us because one of their 10 BFFs is doing that for them. and then maybe…

…1 of their 100 work colleagues has started his own internet radio station,
…and he digs mellow loopy solo bass post rock goodness.
…So he plays me.
…And then Mrs FriendsReunited hears it because, hey, he’s a nice bloke to work with, and he even went to the trouble of emailing the link round.
…Most of what he plays is very odd, but there was this really gentle bit in the middle, sounded like the soundtrack to a mellow film.
…etc. etc.

The evolution of web-tools will always be targeted at these three groups differently. While Ben and David and I are all trawling the net for news of great social apps that we can add as plug-ins to our wordpress blogs, our keen friends and fans are happy to click on the ‘share this’ links a the bottom of each blog, and send it out to their mates on facebook. The better the facebook integration with our blog is, the better the chances are for them to share that stuff. And given the size and reach of sites like facebook and myspace, you never know, Mrs FriendsReunited may well have a facebook page, and get sent a link to a post about my new album, and hear it, and think ‘hmm, that reminds me of that thing on the internet radio station’ and about 3 years later she’ll serendipitously find out that they were one and the same, and will buy a CD…

So please do read Ben’s post. It’s excellent. But the situation is slightly less bleak than he makes out, as the marvellous David Jennings makes so clear in his post. I’m glad I have such wise and talented friends. (and no, for the record, David didn’t steal the idea from me… 😉 )

Best Practices In Social Media.

Weeks and weeks ago, I was ‘tagged’ by the very lovely and talented Ben Ellis of RedCatCo, in a blog-meme about best practices in social media. It’s a great subject, because with social media stuff being as young as it is, we’re not as clued up on how to ‘use’ it as we are with say, a phone. No-one talks about ‘using the phone‘ as a business strategy, and people who misuse the phone (prerecorded spam calls) are generally vilified for being a total pain in the arse. The same could largely be said of email.

But social media has a different engagement curve than phone or email – the one-to-many nature of the conversations lends itself rather too well to getting the balance wrong.

So my suggestion for best practice surrounds the idea of parity. Parity in terms of messages out to messages in, followers to followees and the nature of the information you throw out there. So much of the strategising people do with social media (be it facebook, twitter, myspace, linkedin, or whatever else) still treats these platforms as a broadcast medium. I can’t stress strongly enough, social media is crap for broadcast. If you want to carpet-bomb web-users with info about your product, just buy some dodgy email spam software, and stop misusing twitter as an ad medium. It’s not designed for it, it doesn’t facilitate it, and the rubbish lengths you have to go to to try and shoe-horn your strategy into the platform make you look like a berk.

So, if you’re lost in the midde of it all, try to keep a degree of parity in terms of the numbers of people who follow you and you are following. Moreover, with Twitter, don’t follow more people than the number of tweets you’ve sent – it’s not a hard and fast rule, more a best practice for easing your way in. The excitement of joining in with the fun on twitter often leads to people ‘following’ tonnes of people before actually posting anything, but it just makes you look like a spammer. So slow down, use the ‘reply’ button liberally, don’t feel the desperate need to tweet the link to your site every third tweet. Just have fun, and talk to people.

If you see it as a conversation, and talk the way you’d want to be talked to. If you get annoyed with people who do nothing but talk about their business, don’t become that person.

So beginners best practice?

  • Back off,
  • seek a degree of parity,
  • listen as much as you speak,
  • follow as much as you’re followed,
  • give as much information as you take,
  • offer more free advice than the amount of service-related tweets you do for your own product.

Bottom line – friends are more likely to be into what you do than strangers. So make friends first, and let the other stuffs take care of itself for now.

N96 World Tour starts here!

A few weeks back I was contacted about a project involving the Nokia N96 – the idea was to send one round the world, getting various people to use it, upload video and photos, add apps to the phone itself, leave stuff on it, basically put it through its paces and tell a story… It’s a great fun idea, and I’m the first one to get it! So I’ve got a brand new lovely N96 to play with for a week or so.

You can follow the story by clicking here

Here’s the first video I posted as soon as I opened the case it arrived in:

And of course, you can follow the phone on Twitter

Social Media – first principles for musicians (Pt 1)

Cash registers - no longer needed. There’s been a whole load of talk in the last few days, following on from the financial crash, saying that ‘Web 2.0 is dead‘.

Q #1 – what’s Web 2.0? Well, here’s the wikipedia page for it. For our purposes as musicians, it describes the use of the web for collaboration, conversation and creative empowerment, as contrasted with the old model of broadcast, one-way traffic, competitive, aggressive sales-driven stuff…

As the very wise DanLight says here, the people saying ‘web 2.0 is dead’ are actually describing a facet of the tech industry built around web 2.0 resources that is now in deep shit because its funding model is based on venture capital. VC money is deeply hooked into the world of money-markets, credit, banking and all those financial institutions who’ve finally realised that gambling can go very wrong even if you’re not in Vegas.

Clearly, the use of the web as a vehicle for collaboration and conversation is alive well and growing daily. The number of people who ‘get it’ is still growing, and loads of musicians now realise that with a little bit of care, attention and respect, their relationship with their audience can shift from being one of being “big-box producers throwing product at faceless consumers for money”, to being one of arts patronage, support and friendship.

So, just to be perverse at the Web 2.0 funeral party, I thought I’d spell out a few first principles for musicians:

  • Talking to your audience doesn’t cost big money but it does take time. In order to get the value from social media, we need to invest time in communicating with our audience. The equation is a fairly simple one – if you spend time talking to your audience about what you do, they will
    1. understand you better
    2. feel like they know you better
    3. be able to explain what you do to their friends better (peer to peer advocacy, if you will) and
    4. be FAR less likely to view your ‘art’ as something disposable to be thrown away on a P2P sharing platform.
  • Broadcasting over social media networks stands out like a dead sheep on a bowling green. People who try and use social networking sites and tools for 90s-style broadcast look really effing stupid. You become like the dude at the party who goes from group to group, looking for an audience,but leaves without even knowing anyone’s name. A HUGE part of web 2.0 for musicians is learning how to listen. I’ve met SO many fascinating people through the web, through talking to people on line, and many of them are now advocates for my music. I’m not friends with them because of that, but it stands to reason that people who are engaged by the ‘soundtrack to the inside of my head’ are going to be people I’m likely to like. My audience is almost always comprised of people I want to go out for dinner with and chat to.
  • If you don’t ‘get it’, learn from someone who does. Look, let’s be honest, a lot of people who come from a record company background [where ‘we’ make music and ‘they’ sell it for us] really struggle to understand how this works. If that’s you, GET SOME HELP. That help can come just by observing how people who do it well do it, or it could be that you hire someone to help you out. Increasingly, I’m working with bands and indie labels on strategy for social media engagement. There is no one way to do it, but there are principles to be applied in your setting. And if you don’t get it, you can end up looking like a dick. Hiring someone for a day to help you set up the right services, talk through some strategy and get you hooked up with a like-minded community that will help you move forward will be a hell of a lot cheaper than an 8th of a page ad in the back of Q magazine, and do you 50 times as much good.
  • What you’re ‘selling’ is so much bigger than the music on your CD. Think about the last time you bought a CD just because you heard a track on the radio. You didn’t know who or what it was, you just heard it and had to own it because it was so good. Been a while, huh? No-one does that any more. People are entranced by stories, and even more so, like to buy music by their ‘friends’. Even though I put ‘friends’ in inverted commas, there’s no duplicity here. Your audience become people you know, people you talk to, people who tell their friends about YOU not just your music. And you telling your story in your own words gives them the story to tell.

If your first response to this is ‘but will it make them buy more CDs?’, go back and read it again. And this time, read it because you need to know it, not because you want to disprove it so you can nestle back into ‘busness-as-usual’ safe in the knowledge that the internet is still full of know-it-all nerds who can’t actually play an instrument, but like to talk as though they can. This is all a long way from the music forums of the late 90s. This isn’t about being top dawg in a kennel of bass-nerds, it’s about inviting people who are interested in what you do to engage with it on whatever level helps them to get more from it.

I don’t know about you, but I want my music to mean something to my audience. I want to help them to find that meaning in it. I don’t need to define the meaning, just to facilitate them finding it for themselves. Next post will look at more ways of doing that, and maybe a case study or two…

Collaborating super-heroes part II

super-hero tools. Capes not includedSo, following up my thoughts about the ‘future of business‘, where I touched on this idea of collaboration between groups of experts as the way forward, where everyone has an investment in what goes on, everyone has a say within their group etc…

The first example I talked about was the Lawson/Dodds/Wood trio – 3 musicians, 3 different approaches and skill sets, lots of great skills to throw into the mix (and far too many toys to fit on the stage at Darbucka!)

The second is JFDI (our soon-to-be web-home is www.socialtakeaway.com) – this is a collective of social media thinkers and practitioners, looking at ways of pooling our skills and resources to provide social media-led solutions to whoever wants to hire our expertise. The four amigos are me, Nik Butler aka LoudMouthMan, Mike Atherton aka Sizemore and Christian Payne aka Documentally. Each of us brings different skills and spheres of expertise to the mix, but all have done a serious amount of thinking and doing in the whole area of social media, of communicating honestly and effectively with one’s audience/clients/customers/friends/competitors via the wonders of conversation-based internet tools.

We’re good at it on our own, and we’re even better when we can call on each other to fill in the blanks. No-one is the ‘boss’, no-one is calling the shots, it’s not a sealed group, in as much as we all have huge extended circles of talented people to draw on when we need other skills – it’s just that four people is a nice number for this kind of venture, and we seem to have a lot of bases (and basses) covered.

It feels slightly A-team-ish (only, this is probably a whole team of Murdochs), in that we’re for hire, we’ll make a splash and bizarrely no-one will die no matter how many pyros we set off… uhm, not sure about that last bit. (well, I’m sure we won’t kill anyone, but I’m not sure we’ll be using pyrotechnics… though with Christian involved, anything’s possible)

But still, it’s a loose collective, one that I feel pretty good about being a part of – I really like the guys I’m working with, like the things they do, and enjoy bouncing ideas and strategies around with them. We’re all still doing things on our own (it’s not like the bands and solo artists that I talk to about how to use social media to communicate with their audience are going to be able to afford to bring the four of us in), and I’ve got other collaborators in other fields, but that’s the beauty of this kind of working. I feel deeply invested in it without being chained to it. I’m there because of what I have to give, and because these are people I want to work with… Much like being in a band, really 🙂

Nokia Open Labs Pt 4 – The Future of Business

CT struts his stuff - photo by meAnd the last session was Join and Collaborate – CT did a nice job of setting it up with his facilitator bit, but this was where the Nokia-ness of the session first impressed itself upon the kind of discussion we had.

Everyone immediately assumed we were talking about the corporate world. About using social media in big corporations. And proceeded in that manner (something CT expressed some frustration at in his summing up). It was so pervasive that my attempts to suggest that any model/metaphor for running a big business that is predicated on an essentially organic/benign model is flawed in its conception due to it assuming the ‘right to life’ – Corporations can be entirely predatory, more like sci-fi monsters than corrupted humans… If your metaphor is that of a ‘business is just like a person’, then you assume they have an innate right to life, and that our job is to enable them to function. If they are a sci-fi monster, a different morality is at work, and they may be entirely malignant and need to be got rid of…

Such is the clumsiness of over-used metaphors, and while some good thoughts came up about the nature of business, It was largely a frustrating discussion (the root of the frustration goes back to my point yesterday about extroverts getting more airtime than they really deserved…)

But, it has since sparked off in me an idea about a mash-up of Schumacher’s ‘Small Is Beautiful: Economics As If People Mattered’ and the principles involved in running an information-age corporation… running it as though the people mattered, given them some investment in the process and the product, allowing departments to run as semi-autonomous collectives…

And this is how the indie side of the music biz has run for years – most indie record labels can’t afford big staff – they can’t afford PO Boxes let alone post-rooms. There’s little space for anonymous drones in the indie world, given that everyone really needs to earn their salary, and those salaries are probably tiny. As a result, everyone is there for the love of it, and brings in whatever skills they have to make it better.

I’m in two situations like this work-wise at the moment – small teams of ‘super heroes‘, pooling their skills as a collective, rather than as employees. The first, as you’ll have seen if you’ve watched the last two videos I posted, is Lawson/Dodds/Wood – my trio with Roy Dodds and Patrick Wood. We each have different skill sets, both musician-ly and para-musically – when we’re playing, Patrick and I can easily swap roles, I can do melody while he does texture/groove and vice versa. Roy can be very much a rhythm section player or entirely self-contained, happy to play beautiful percussion without any obvious bassline to ‘lock in’ to. It’s gorgeous free-flowing music.

And outside of playing, our skills are different too – Roy got us the most amazing drum sounds in the studio – great experience at ‘ad hoc’ recording – we had no separation for mics etc, just a tiny room that sounded great. So his experience in recording live bands in his own home studio was HUGELY helpful.

Then Patrick took over on editing it – with Roy and I offering support, advice, opinions (more Roy than me, as for a lot of the editing time, I was away in the US) – Patrick produced the record, sorted out the sax/vocal additions to our trio improvs, edited them down. Really really amazing skills. (there’ll be more about this on the video).

And what’s beautiful about it is that it’s all done in an atmosphere of mutual fandom and gratitude – Patrick and I are Roy’s biggest fans. He’s our favourite drummer, and are both hugely grateful to work with him. Likewise, Patrick’s editing and recording skills are something I’m happy to pimp out to anyone looking for that kind of world class expertise. There’s no boss, no focus group, no board of investors. Just three skills people pooling their resources for the greater advancement of the whole.

The second project is JFDI/The Social Takeaway, but I’ll write more about that later, as I really have to go and teach!

Nokia Open Labs Pt 3 – The future of Entertainment…

Steve Lawson at Nokia Open Lab 08 by http://www.flickr.com/photos/gisuser/Session 3 (session 2 for me) was the Entertainment one outlined in this post. The discussion about games was actually rather interesting – it can be very illuminating when you get people to think outside of their chosen specialism, throw in some friction and see what comes out. I was scribe for the first part, but handed over to the very lovely Phil Campbell to talk a bit about the social aspect of games that Sleepydog are involved in, and some of the advances in technology that they are working with to make the world of games less insular (sleepydog are the developers and inventors of the ‘Buzz’ games – quiz-show type group games. About the only things I can ever imagine playing on a games console.)

We talked a fair bit about what makes up ‘a game’

  • the competition,
  • the chance,
  • the risk,
  • the skill,
  • the rewards,
  • the adrenalin edge

…and how those manifest themselves in a lot of our other online interactions. How many of us use social media platforms in a very game-ish way. So we looked at how we can mash-up gaming and social interaction… Someone (possibly Rob Evans? not sure…) talked about some really interesting stuff to do with using ‘games’ of a sort to ‘teach’ computers to recognise certain things – labelling and tagging-based games, with a social payoff in that you get matched up with people with whom you share a lot of results… (one of the recurring themes was that the dating side of social media – from the gentile to the deepy seedy – was clearly one of the avenues where money could be made.)
The last question posed to us in the session was about coming up with new business models where money could be made, but we really didn’t give it much thought… it seemed like an out of place question, given the kind of discussion we’d had. So we left it.

Meanwhile, as mentioned before, a whole discussion was going on about the music industry that I missed out on. One of the interesting things about the weekend was the degree to which just being in at atmosphere of ‘thinking about mobile’ helped me to pull a whole load of thoughts together about how independent musicians can use mobile technology. I’ll report back on all that later

Til then, if you feel like commenting, do chip in on what you think are the ‘game aspects’ to the indie music biz, as it pertains to recording, marketing, selling music, doing gigs, entertaining people, maintaining integrity/autonomy, networking with other musicians, dipping into the ‘mainstream’ to our advantage?

Nokia Open Lab Pt 2 – the geo-location workshop.

Steve Lawson and Phil Campbell at Nokia Open Lab, by http://www.flickr.com/photos/ekaiSo the format of the Friday was intro, followed by four sessions –

  • Join the Community.
  • Join the Journey
  • Join the Fun
  • Join and Collaborate.

Each session had a ‘facilitator’ who did a lil’ intro spiel and the set-up to the group time. I’m slightly embarrassed to say that I’ve no idea how the first session went, as I slept straight through it! I’d set my alarm early, but after getting to bed late the night before, struggling to get to sleep even then, I managed to miss it. The last 10 minutes of the discussion were interesting, but I can’t really comment further.

So the first full session I was in was Join the Journey – thinking about location-based services, concepts and uses. What was most interesting was how few people in this group of early adopting tech-pimped-out uber-geeks were regularly using geo-services other than geo-tagging flickr photos and using SatNav to not get lost (as one person commented, ours is the last generation that will ever get lost – more on that in a bit…)

This was the first point at which the blue-sky techno-utopians and the more cautious person-centred practo-geeks divided – the utopians were talking about the possibility of RFIDing everything from you fridge to your car keys, embedding chips, tracking your kids – loads of stuff that sounded like a sci-fi writer in the late 60s describing the year 2001. Some of it clearly already happening.

On the flip side, you had every Brit there freaking out at the civil liberties implications of all this, given that we’re already the most surveilled nation on earth, and wondering about how effective measures to limit access to the tracking data could be.

It was also the first point at which I threw in the idea that maybe removing trouble, problems, obstacles and the like from the mundane might not be a good thing. I slightly facetiously said ‘but what about all the good serendipitous stuff that can happen when you lose your keys?’ or words to that effect. It was a serious point, but I didn’t really follow it up til Adam Greenfield’s excellent session the next day.

So some cool discussion, some great ideas that got lost in the mass of un-filtered un-sorted suggestions, and for me the first chance to get a handle on where people were coming from… I don’t think I knew anyone in my group at this point, so was slightly unsure how to pitch my usual mixture of ‘things that are possible useful to the discussion’ and ‘things that are clearly random bollocks but might be either funny or illuminating in their absurdity… or perhaps best ignored’.

So one thing that we didn’t get onto was the use of Geo-locational services for musicians. The uses are HUGE. Most of them musicians I know have already got SatNavs – getting lost on the way to a gig is too costly a mistake for them to miss the chance to avoid it.

But the ability to map a tour, plot any media captured on it onto it, group crowd-sourced flickr-photos by location and date, and even to network a street team by geo-tagged data are the stuff that every band in the world should be jumping on. It’s the kind of stuff that a company like Nokia ought to be all over, given the branding potential, and the way they can produce THE ubiquitous device for such a service. (more on this in an N95 for musicians review, coming soon!) Some of the stuff that came up in the group was really inspirational with regard to seeing the possibilities of all this. For some of what’s possible, and what’s coming, check out Sportstracker and Nokiavine.

Some bands are already using it, like the NIN stunt with the geo-cached tickets.

Location based services don’t appear to be the kind of thing that in and of themselves will make millions for anyone beyond TomTom and Garmin. But they are things that musicians and media producers can use to filter their own or their audiences content by location, and that can make it more interesting, more relevant and more sexy. All fine qualities.

Sessions 3 and 4 coming soon…

Nokia Open Lab 08. The write-up. part 1

Nokia Open Lab - photo by http://www.flickr.com/photos/ekaiI’ve just spent 3 days geeking out in Helsinki, at the Nokia Open Lab 08. The idea was to bring together 40 social media/mobile tech/blogging geeks in Helsinki for a series of workshops, discussions, talks and brainy mash-ups. The attendees were from all kinds of backgrounds, from corporate bloggers writing about tech stuff or financial markets, to sub-cultural social media conduits, using mobile technology to bring communities together and subvert standard media channels.

The format was really interesting, in that we were kind of thrown together with very little context, and left to work out what people’s areas of expertise were based on what they were willing/pushy enough to say in each of the discussions. So those of us who are extroverts naturally spoke at greater length than our respective knowledge bases necessarily warranted. Still, much value came out of the discussions, and a lot of people seem to have been fired up to use social media applications that they’d signed up for months ago but never really found a use for.

From Nokia’s side, they got

  • a massive amount of internal and external marketing footage from the conference
  • a load of online content bigging up their products
  • some quality, focussed expert product and service feedback
  • a whole bunch of enthusiastic interaction with some of their technology’s most progressive early adopters.

I’ll hopefully write up a lot of what I thought about the conference, but I think I’ll actually start at the end, with what the whole thing meant for musicians:

It was really interesting to be brought in by a mega transnational corporation to discuss mobile technology, given that my focus is largely empowering creatives to create without recourse to the corporate world – I’m not a fan of ad-sponsored music promotion streams and clearly not into the big record label model of yore. So in a sense there was some bravery in Nokia inviting people like me in without any kind of NDA/Contractual obligation not to slam their very existence (like anyone would really give a shit if I did… but anyway…).

As a pragmatist, I liked being in a place where for a weekend, I could largely think about ‘the best we can do within this kind of corporate framework’ – what does a company like Nokia have to offer the world of creativity and progressive political interaction by way of infrastructure and support? How can we as creatives use this technology, and perhaps even work with Nokia, in promoting a culture of un-fettered art. What can they do to help?

In approaching it from that angle, there were quite a few frustrations – the biggest being the session on the ‘future of entertainment’ – the scene was set by Anne Toole, talking from her background as a very experienced ‘old media’ writer (TV/film), now moved into the games industry. She talked a lot about her notion of what ‘film’ is – I think the idea was to get us thinking conceptually about the future of ‘The Industry’ in whatever our group were going to be discussing.

However, for me, the start point would have been the antithesis of what she was saying – I would have blown the doors off any attempt to define ‘film’ beyond it being ‘a series of pictures projected as a fast enough rate as to give the appearance of motion’, and then got people to think about the deep stuff of how we can make the world of film – both that which is designed to ‘entertain’ but also the information/pure art end of the spectrum – more interesting, more engaging, more productive, more subversive, more enjoyable, through social media and mobile technology.

But the big problem wasn’t that I disagreed with what I thought she was saying, it’s that she had no way of knowing I was thinking that and therefor couldn’t clarify whether or not I’d got completely the wrong end of the stick. So problem #1 was the format of the ‘presentation’ part, not the content (disagreement is vital to progressive discussion, but it has to be open and ‘real time’…)

Problem #2 was the way we were divided up. There were four groups – music, film, games and ‘me media’ (me media being cleverly named, given Nokia’s latest ad campaign… 😉 ) – and we were arbitrarily assigned to them. We could have swapped. I could’ve just wandered over to the music camp, but I didn’t. I was stuck in the games group. I don’t think it’s any surprise to anyone that I effing hate games. Actually no, not games, I hate Games. I play games all the time – twitter, facebook, myspace, who’s going to fill the dishwasher. All fun, exciting, enjoyable games. I just couldn’t give a shit about the Games Industry.

I am however innately curious, and fairly good at conceptual abstraction, so we managed to have a cool discussion about games, gaming, and game principles abstracted from game culture. But still, there was a discussion about the future of the music industry and its relationship with social media/mob-tech, and I WASN’T IN IT.

W. T. F?

Yup, my fault for not getting up and moving. But their fault for not facilitating a coming together of people with expertise in the area. I would have LOVED to bang heads with the guys from the Nokia music store (not launched yet), to chat with people who see music as part of the ‘entertainment industry’, to people who favour ad-revenue models for ‘feels like free’ music. I’ve got about 150,000 words of stuff written on the subject 🙂

And we did have those conversations – that was the strength of the conference. As with all conferences, the conversations after the sessions were the main course. the sessions were largely high-functioning ice-breakers. The magic of Nokia Open Lab 08 started at 3pm on Saturday after the closing speech.

So post #2 will start to look at what we covered in the rest of the sessions, and where we go from here. Or maybe that’ll be post #3. Or #4… 😉

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