Category: New Music Strategies

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Buzz experiment thoughts: Measuring Levels Of Connection…

The other day I wrote my first post for MusicThinkTank.com – a really great collaborative blog with contributors from across the spectrum of ‘what’s happening in the music industry these days?’ – I was really excited to be asked to blog for them, as there are some fantastic thinkers writing for the site that I’ve learned a lot from over the years. (please feel free to read the post and comment over there)

One of the really nice things about writing for them is the brief to be brief. So my first post is just that – short and to the point. But it does mean that I get to expand on the thoughts over here 🙂

So, as I say over there, one of the things that the buzz exercises are making me think about and be more aware of is the whole area of ‘level of connection’ or ‘depth of impact’. There are two vague levels on which this stuff can be measured – abstract and metric. The abstract level is probably best summed up as ‘your own perception of the level of ambient awareness’ – or just the sense that more people seem to be clocking who you are and what you do.

The metric level is actually a whole series of interlocking metrics measuring LOADS of different ways that people engage with what you do: from audience attendance at gigs, CD and download sales, free download hits, web page hits, return visits, RSS feed subscribers, mentions on other people’s blogs and web forums, quantity of email interactions… etc. etc.

What’s vitally important to remember here is that what you’re dealing with is not a set of statistics that need improving, but a number of unique individuals who are all engaging what an aspect or aspects of ‘that thing you do’ in subtle and unique ways, and are all in a position to be drawn closer into what you do, if only it is presented to them in a way that is relevant and of value.

But in order to understand and quantify where each of those people are in their relationship with you, we first need to come up with some vague staging posts along the way, from no knowledge of even the area you work in to becoming a patron/sponsor/financier of what you do.

Let’s have a look at a few of those introductory stages:

Notice that a person’s level of connection with you begins before they even know who you are: knowing something about your field is a level of connection – it’s latent, but can prove vital to them a) finding you and b) understanding what you do. So for me, it really helps whenever anyone else is successful as a solo bassist and/or musician using looping. Every time KT Tunstall or Imogen Heap does some live looping on TV, it expands my pool of latent connection. Every time Victor Wooten plays a solo spot in a Flecktones gig, and a bunch of non-bassists see how cool solo bass can be, my pool of latent connection expands.

As and when those people are drawn into my orbit, they’ll have some frame of reference for what it is that I do, something to relate it to, a peg on which to hang their labels for it, beyond ‘nice music’. They’ll see it as a cool hip thing, and I’ll piggy-back on the residual level of cool that solo bass or looping has for them. This, in my experience, has way more real-world lasting value than the pretense that what you’re doing is utterly unique and groundbreaking. The majority of people connect better with familiarity than they do with ‘extreme novelty’…

The first level of actualised connection is name recognition. How many times have you had a conversation with someone who says ‘do you know ******’ and you say ‘I’ve heard the name’… and often you have. You know precious little about them, if anything, but their name is there, in your sphere somewhere.

If that happens 2 or 3 times with the same person, your curiosity is tweaked and you may google them, especially if you’re sat in front of a computer when it happens. And name recognition turns to first level engagement with what you do – finding whichever web-presence ranks highest in google for you and checking it out… So they’ve found you, and have done so based on the feeling that they might be missing out by not knowing about you…

The obvious point to make here is that this relies on them meeting 2 or 3 people who are inspired to talk about what you do – something that is latent in a lot of your audience, most likely. There’ll be a whole load of people who like what you do who don’t think to talk about it, cos they don’t realise you need it. As I’ve said many times, and will keep saying til people realise it’s true, I’m utterly reliant on word of mouth to get people to hear about what I do – both because I can’t afford broadcast ad-space and because I dip under the radar of most mainstream music media channels… the occasional play on Radio 3 or 6Music and the very occasional article in the national press can’t sustain any level of buzz enough to help support a career – though it’s great to have listeners now who first heard me on Late Junction or read about me in a mag (I’ve been interviewed by, reviewed by or featured in The Sunday Times, Jazzwise, Bassist, Guitarist, Bass Player, Bass Frontiers, Total Guitar… etc. etc. and lots of music related websites. Sounds a lot bunched together like that, but means precious little when spread out over 9 years in the context of building a career… …more on the real importance of reviews and interviews coming soon!)

But how is that measured? We as musicians need to make ourselves available for feedback – whether it be email, forums, tweets, myspace comments, blog comments, last.fm shout-box comments… Encouraging a culture of “letting artists know that we’ve found them and we like them” is a huge part of making music ‘sticky’, so that it pollenates beyond our ‘primary reach’.

So, comment thread: other than me (though if you’ve just discovered me, you can tell me where too!), who was the last independent artist you heard that got you excited? Feel free to video comment and play some of the music in the background 🙂

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Last.fm-buzzing – day one results + free stuff :)

OK, one day into the last.fm buzzing experiment, and the first thing that’s clear is that this is going to take a little longer. Twitter buzzing takes a maximum of 20 seconds beyond reading the blog post. You find a link, you twurl it, you tweet it. Simple As.

I did, however, have twice as many listeners on last.fm yesterday, compared to my daily average, and also visits to this site are also still up way above the average… Not sure how much of that is interest in me or interest in the results of the experiment. Either is good!

The Last.fm thing has a bigger pay-off – you’re listening to a load of music you presumably find interesting – but it takes a LOT more time, from the actual listening time, to navigating the site, to deciding where to comment, to finding out how this ‘loving tracks’ thing works.

So, here’s the first ‘prize’ for those of you that haven’t got it already: A free album to download from Last.fm – it’s my most ‘ambient’ album yet, with two massive long ambient epics, and a few shorter tracks, all to be downloaded and listened to in your own time. All I ask is that you sign up for last.fm and listen to them with the plug in switched on (once you’ve got it, if you set it to auto-load when you turn your computer on, you don’t even have to think about it, it just logs what you listen to, and when you want it to, can suggest interesting new music, or generate radio stations for you – all for freebs, how cool is that?)

What’s also note-worthy is that no-one has – as far as I can see – commented on there yet – I guess there are too many choices. So today, if you read this, please comment on the artist front page

I’m trying to find a way in their ‘music manager’ software of tracking when tracks are ‘loved’… the most obvious page for me to follow is the Fans page – which auto-updates whenever anyone plays some stuff on there. It’s great to see in real-time what people are listening to (though also slightly alarming when people start with my earlier albums – for some reason, the top two most played tunes on there are from Not Dancing For Chicken, which came out in 2002… guess you can’t control what people listen to 🙂

Anyway, the experiment goes on, please, join in today if you’re on last.fm, or fancy signing up, download the free album, and enjoy!

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The experiment Pt 2 – Last.fm-Buzzing

OK, Pt II of the experiment is an easy-ish one, if you’re already on Last.fm.

In case you don’t know, Last.fm is an online radio/playlist/social network site – the heart of it is an ENORMOUS catalogue of songs, many of which can be streamed on demand, and all of which crop up in radio stations, based on the music that people who like what you like like. 🙂

There are also artist-specific stations, (you can go there and listen to ‘artists similar to Steve Lawson’, for example, and will get a play list of stuff that’s listened to by people who listen to me…)

So, here’s today’s experiment (feel free to sign up to last.fm if you’re not on there already).

there are four bits to this –
1) Listening
2) Tagging
3) “Loving”
4) Commenting

A little more detail on each:
Listening is easy – just head to my last.fm artist page and hit play – for the track to register, you need to listen to at least a minute of it I think, so if you do skip around a few tracks, do play more than a few seconds of each one.

Tagging is also dead simple – when you go to my artist page, you’ll see ‘User Tags’ in the top right of the screen. Click on ‘Tag This Artist’ underneath it, and start by clicking on each of the ‘popular tags for this artist’ that you agree with. The more times a particular tag is used for an artist, the higher they ‘rank’ in the radio stations associated with this tag – more taggers=more radio play. Feel free to add your own tags too, by typing them in the box.

Loving a particular track can be done either in the embedded player on the site, or via the downloaded Last.fm client – just click the big heart button when you’re listening to a tune you love, and it’ll bring it up more often in your radio station, and log it as something worth listening to.

And Commenting is again, I guess, self explanatory – you can comment on any page on last.fm – artist, album or song, so feel free to add more than one comment – a short comment on the artist page would be great, some more specific stuff on your favourite album of mine would be even better.

The purpose of this experiment is to see how deep the connection goes with Last.fm listeners, and also how much the radio stations are affected by this kind of thing – I get pretty accurate stats back from last.fm about how many radio listeners I’ve had, and can see the ‘recent listeners’ list for me as an artist, as well as individually for each track and album.

So go to it – you can even do a lot of the listening and loving here on the MP3s page, but you’ll have to head to last.fm for the tagging and commenting.

thanks so much! Those who comment and listen to the most tunes this week, that’ll add towards the Cd prizes, for sure!

I’m working on bringing some thoughts together about how we measure the quality of connection/interaction with our web-audience… will blog that soon.

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Twitter-Buzzin' – some early results…

Thanks so much to all of you who took part in the great Twitter-buzzin’ experiment! It was firstly a whole lot of fun and the most obvious traceable statistic is that it the number of unique visitors to my blog and the wordpress part of my site more than doubled, and unlike most traffic spikes, the ‘average time on site’ stayed as high as it does for my regular visitors… So the new visitors sent in by my tweetin’ lovelies were engaged to a greater degree than most of the random traffic that comes to my site without any ‘buzz generation’ going on.

However, what also became VERY clear is how impossible it is to accurately track the spread of organic buzz – or rather, it’s impossible to track buzz where the buzz-generators don’t explicitly sign up to being tracked…

What I tried to use was tweetburner, which tracks clicks on twurl.nl so you can see who’s been clicking your links, and, I thought, tracks who else had tweeted it. Except it only tracks accurately those who are signed up for tweetburner, not all twitter users (which makese sense, given data protection and privacy considerations, I guess!) – so while it does show the sites/external apps that are clicked on, it doesn’t say which account generated those clicks, which made it a lot trickier to follow. There are some indications, in terms of whose twitter URL the clicks originated from, but most twitter users are using a client of some kind…

I was able to get some more accurate stats by upgrading my MyBlogLog.com account to pro, and see more details about where clicks were coming from, and by cross referencing that with my Google Analytics stats, I get some idea of where traffic is coming from. But it’s all very much long tail stuff – loads of single clicks from disparate sources add up to a whole lot of traffic.

Conclusions Pt 1 –

And I guess that’s the nature of ‘buzz’, real buzz – it’s not about having one link appear on stumbleupon for a few hours, getting 500 visitors who never come back, and stay for about 6 seconds on your site. It’s about peer proliferation – friends telling friends, inviting them to check out something cool, something relevant, something connected, something of value. One of the interesting bits that was equally un-metric-able was the number of people who were listening to my (or mine and Lobelia’s music, since some of the twurl links were to youtube vids of us… ) – a few tweets came back talking about it, but again, unless people had opted in to having their music listening tracked by last.fm, or chose to comment or rate the youtube vids, the buzz was largely unmeasurable…

So in terms of prizes, I’m a little stuck at the moment to tell who got who to come here… but there’ll be another few parts to this experiment before CDs start whizzing their way around the planet, so rest assured, the prizes are still there to be had.

For now though, a huge thankyou to Banannie, Documentally, ihatemornings, knackeredhack, andycoughlan, t1mmyb, garethjms and to otir and tapps who took the concept over to plurk…

For now though, did anyone tweet you back about it? Anyone message you to say they thought it was cool? One day is a short time in which to track these thinsgs and I intentionally kept it as ‘spam-free’ as I could – I wanted this to be about a group of friends helping out and seeing what happened…

Pt II coming later – Blog-Buzzin’! 🙂

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The great "Twitter-Buzz experiment"!

OK, here’s the plan – I’m interested to see how much of a buzz a modest number of twitter-followers can create about a particular site/service/artist/whatever, so I’m running a competition, in which y’all get to come up with whatever ideas you like to send your twitter-readers back to my site, or to my videos on youtube, or music on last.fm. You could pick a fave song, video or blog-post and link to it, you could use it as an example of something, you could even just tell your twit-friends about the experiment (this isn’t a clandestine thing at all!) – it’s just to see how well twitter works for generating buzz…

The key to this is that a) the links are put on twitter, b) you use http://twurl.nl to shorten your url, and c) you tweet me the shortened url so I can retweet it and be able to follow the number of times its clicked as a result.

And yes, there will be prizes, which will include a few of my CDs, and some never-before-heard unreleased stuff, as well as previews of forthcoming albums (again, unavailable anywhere else) – a lot depends on just how effective the competition is – there’ll certainly be a top prize for the most amount of ‘buzz’ created, as measured in number of people clicking your link, which can be to a blog post, or some of the media, or the front page of my site, or whatever, and you can get other to re-tweet the same link, and it’ll count as yours…

If the results are interesting (and I’ll publish them all here), we’ll try the same with blogging about it, and then again with embedded widgets, with stumbleupon, and so on, and see if we can find which is the most effective form of ‘buzz creation’. And hopefully everyone will win – you’ll have some fun coming up with interesting ways to point people to what I do, I’ll get lots of new visitors to the site, a few people will get a load of great new music for nothing and we’ll all find out a little more about how this works. Oh, and whoever wins can write a guest-post here, outlining what they did… Does that sound like fun? Feel free to register your intention to join in in the comments below, then get tweeting.

Remember:
1. Use http://twurl.nl to shorten the URL (web address – you paste the address into the right field on the site, and it gives you an alternate one, that’s easier for me to track)
2. link to my website, a blog post here, a last.fm track, youtube vid, my myspace or reverbnation page.
3. only link to it on twitter
4. direct message me on there with the URL so I can retweet it, and then track it via tweetburner.
5. sit back and watch the prizes roll in.

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Social Media Thoughts 5: Sharing the Love pt 1 – fans.

If you listened to the podcast I’ve been talking about in the last couple of posts, you’ll know that one of the things I’ve been thinking about of late is how Social Media lets the story of what we do and why we do it be told in as many ways as there are people willing to tell it.

As an example, think of an album you like, and try and sum it up in one sentence – a slogan that would work on a bill-board. Then have a think about the diverse range of people who might listen to that music, and whether they would understand what it is that you’re describing. Are you using other music as a reference point, music they might not know? Are you referring to it technically in a way that most of the audience wouldn’t understand or even care about? Are you framing it culturally in a way that alientates parts of the potential audience? The answer is probably ‘yes’ to all of those, for some of the potential audience.

I’ve designed a few print ads in my time, most of them to run in bass magazines – easy target audience you’d think? Nope. For every bassist who gets excited over the ‘idea’ of solo bass, there are 20 who dismiss it before listening as a mindless technical wankfest. Musician-specific audiences are a mixed blessing. Sure, there’s a level of ‘wow’-factor that anything clever has for them that a lay audience may not have, but they’re also prone to listening with their eyes, so if you’re inclined to make music to be listened to rather than watched as a sport, it can be a tough crowd.

No, writing broadcast ad-copy is a nightmare, and very rarely worth the expense, if what you’re marketing isn’t a necessary utility.

Which is where the ‘viral’ aspect of social media comes into its own, and doesn’t just involve videos of cats being cute racking up 11 million views on youtube. No, I just mean us being able to talk about and share things that we think are of value to anyone else in our social networks.

There are two distinct sides to this – what we do as ‘fans’, which I’ll deal with here and what we do as fellow artists, which I’ll blog about shortly.

The fans bit is easiest – people who find what I do and like it can ‘share’ the page on facebook, ‘stumble’ it, tweet about it, or just send an ole fashioned email to a friend with a recommendation to check out a particular tune or artist. We can even buy music for them on iTunes, and can of course describe it in any way that works for us, using the promo blurb that the artist has on their site if we want, or just making it up. So someone finding me could send their friend some BS about ‘the UK’s leading solo bass guitarist’ or say something random like ‘here’s a song that REALLY reminds me of custard… can’t work out why’… either way, it’s a new story, it’s a story that has context, and history and shared language in a way that a broadcast soundbite written by a marketing person will never have.

The artist’s role in this is to resource those digging for info. Often I want to share music with a fair amount of context, especially if it’s great music made in a way that is relevant to a particular musician, so if I go to the artist’s site and find a description of how they made a particular sound or recorded a particular track, so much the better. If while I’m there, I read a bit more about why they make the music they make, and what’s going on with them, it provides even greater context for me, and also for anyone I point to the site.

The key here is understanding how and why we ‘get into’ a particular band. It’s VERY rarely through one listen to a song. Two things in particular make a big difference to the likelihood of us loving a band – context and repeat exposure.

In the bad old days, pre-internets, repeat exposure came either through radio or after we’d bought the record. So we had time to grow to love things, and often bought them based on reviewers or friends who acted as cultural gate-keepers. The need to buy on trust has gone, so the role of musical town-criers is less vital, and we can all play a part in sharing what we dig.

Three things are therefor vital for musicians to do –

1. articulate the need for some assistance – in the bad old days of Web 1.0, the vast majority of ‘web-savvy’ indie musicians played the ‘faux-major’ website game. Get a super flashy (often Flash-y) website design, and make it look like you are hidden behind a team of managers, designers, pluggers, PRs and a fancy schmancy rich label. Fake it to make it. It soon became very clear that audiences value interaction with artists far more than they are ‘wowed’ by faux-corporatism. So in the new web ecomony, we need to make ourselves available to answer our audience’s questions about what we do, invite their interaction with our process, and ask for their help! I UTTERLY rely on my audience telling their friends, family and social peers about what I do when they find something in it that works for them – and, leading onto number 2,
2.I try and make it as easy as possible for them (you?) to share things – at the bottom of this post, and any other post or page on my site, you’ll see a lil’ green logo that says ‘share this’ next to it – if you click on there, it’s easy to share that page or post on any social network you happen to be a part of – Myspace, facebook, stumbleupon, digg, del.icio.us, and a bunch of others I’ve never even heard of! that’s one of the main ways that people who have never heard me get to hear what I do – you sharing it.
3. The 3rd thing we musicians need to do is Show Gratitude – I’m well aware that you don’t NEED to tell anyone about my music. You don’t NEED to listen to me, or read this blog, or anything else – it’s a tragic pit that so many musicians fall into when they forget what David Jennings refers to in Net Blogs And Rock & Roll as ‘Jennings Law’ – “people make most of their discoveries elsewhere.” – no-one is hanging around twiddling their thumbs feeling like their monthly broadband fee is wasted cos I haven’t released enough music or written enough blog posts this week. In an attention economy, the onus is on me to be interesting enough for people to come and see what I do, and to frame the music is a context that hopefully inspires people to want to share that with their friends and peers, and to get the pay-off that they see it helping me…

So, in closing, it helps. If you’ve been sharing what I do with your friends, let me know in the comments below, and I’ll show some gratitude 🙂

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The foolishness of Copying Radiohead (or 'why poor people vote for lower taxes')

[This started out as being my first post for MusicThinkTank.com, a site I’ve been invited to blog for, but ended up far too long to post there, so I’ll put it here, and post something else there… 🙂 ]

So Trent Reznor has gone one step further than he did with Ghosts, and is giving all of his new album away TOTALLY for free. No high dollar packages – at least for now – just free downloads, including putting massively hi-res versions on Bit Torrent, with a CD/Vinyl release to follow in July. (No mention yet of extra tracks on the physical release)…

Since Radiohead and Prince ‘gave albums away’ last year, we’ve all been talking endlessly about whether or not all music should be ‘free’, whether this is the new model that we should all adopt.

Two things are clear about Radiohead, Prince and Trent Reznor – (1) they’re all massively wealthy, and (2) all could guarantee massive press coverage for a move as ‘bold’ as giving a record away.

From those two points, I think it’s easy to see why modeling our marketing strategies against these artists is a non-starter. Unless you’re independently wealthy, or have the kind of day-job that affords you both the time and resources to tour heavily to symbiotically promote YOU via the free downloads and the tour, there’s not really a comparison financially.

And as anyone knows who’s ever paid for print advertising, column inches are incredibly valuable – the value of the coverage that Radiohead got for ‘giving their music away for free’ must’ve run into millions of pounds worldwide – a new Radiohead album is frontpage news in Q and Spin, but not in all the national newspapers around the world that covered it as a lead story, or on the television news programmes that led with it.

Copying the actions of celebrity millionaires is a bizarre kind of aspirational living – similar to that which drives Grazia-buying women to copy the fashions of the wives of sportsmen, and which causes millions of Americans vote for a political system that will leave them considerably financially worse off, ‘just in case they ever get rich’ – the myth of the American Dream, that anyone can get rich, keeps a lot of poor people voting for low taxation & lower government spending, because they’d hate to have their money taken off them when they get rich, despite the statistics showing that a minute number of people ever make the kind of quantum leaps in earnings that take even middle-income workers into the world of the super-rich. [I know there are a lot of other reasons why people might vote Republican or Libertarian, so please, no political comments on this one 😉 ]

Musicians are following suit, taking at face value the idea that Radiohead, NIN et al. gave away their music for ‘free’ and not looking at the massive value it carried as a press-generator for them in a way that just doesn’t work if you haven’t already had millions spent on you over years and years to get you to the place where your ‘free’ album is front page news.

Clearly, me ‘giving my music away’ and Radiohead ‘giving their music away’ are not comparable situations. Not at all.

For one thing, I’m a solo bass player. In a world where ‘pop’ music is driven by two main things – singing and drumming – I play instrumental music without a drummer, often without a fixed rhythm at all. Copying the broadcast-focussed actions of a bunch of zeitgeist-defining millionaire pop-stars is about as useful to me understanding my audience as putting videos of me reading Shakespeare on Youtube would be, just because a lot of people like Shakespeare.

Getting sidetracked by the aspiration to be a rock ‘n’ roll superstar is career suicide for an artist still needing to generate an audience to be monetized. I’ve said it before, and I’ll say it again, in the new music economy, any strategy that relies on Broadcast media but doesn’t have millions of dollars to invest to get that rolling is doomed to failure.

Yes, there’s the chance that something you ‘give away’ will ‘go viral’. There’s also a chance that you’ll win the lottery and be able to pay for all that lovely broadcast airtime you so crave. Neither happen anywhere near frequently enough to be statistically significant when planning how to build an audience and connect with them.

[this is the point that this post becomes ‘Social Media Thoughts Pt 5’]

No, we need to think differently, and the bit that we do have control over is the conversation. The back-and-forth with our audience, our friends and our peers about what we do and why we do it, framing out art in a dialogue about what it is, why it exists and the ways that people who like it have to support it.

That’s what social media presents us with. I can answer in-depth questions about what I do on the forum, I can invite comment about what I do, here on the blog via comments, I can answer one-line questions and field comments about gigs via twitter, creating a buzz about it amongst those people who get to hear about it.

Last Tuesday I did a gig at Darbucka, with Lobelia, and with the Lawson/Dodds/Wood trio (apparently we’re changing the order of the names in the band name – it’s getting very Spinal Tap! 🙂 ), and with special guests Lloyd Davis and Miriam Jones. Almost everyone there got in for free. The guestlist was HUGE. We made so little on the door as to be insignificant. However, the audience were, for the first time in AGES, largely people who’d never seen me play before, and as a result I sold more CDs at the gig that I have in ages at a Darbucka show. Miriam sold some CDs too, and the buzz afterwards on Twitter was huge – way more people talking about that gig via Twitter than any previous gig I’ve done. I got a lot of messages from people who were really sorry to have missed it, wanting to know when we’re playing again, and a lot of people downloading the free albums, and others buying Cds and downloads from the shop off the back of the gig. And there’s a LOT of talk about the forthcoming albums from both Lobelia and I and the trio…

So am I anti-free? Clearly not, the gig was essentially ‘free’, for most of the audience, but it was a different kind of free. It was free with context, free with value, in that everyone who was put on the guestlist was grateful, came with a sense of excitement and expectation, and went home talking about the gig. The music became a social object, something with value and cache, all of which is there to be monetized at a later date.

The bottom line is Don’t give it away for nothing, but the currency you trade in doesn’t have to be money

The gig, the music and my relationship with the people there was framed within the context of a series of social media-enabled conversations. I’m not suddenly going to fill Wembley by doing this, but the desire to fill Wembley is a destructive greedy pipe dream that ignores the beauty and value in where my music, career, and relationship with my audience is at NOW. I may one day fill Wembley, but I may also one day meet a benevolent billionaire on a plane who decides to sponsor my music to the tune of £200,000 a year, expecting nothing in return. Neither are a good plan to base a marketing strategy on.

So, forget about the mis-use of the word ‘free’ as applied to the ‘music in exchange for press coverage and gig promotion’ that already-successful multi-million-selling Rock stars do, and start focussing on the conversation you can have with your audience, using your music as a social object around which to build value, cache, excitement, events and value added product/scarcity-based revenue streams.

(A LOT of the stuff in this post is talked about in the Creative Coffee Club podcast That I recorded with Penny Jackson – If you’re interested in this stuff, you really ought to listen to it… )

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Social Media thoughts Pt 4 – the podcast!

Last Friday, after the Social Media Cafe, I was interviewed by broadcaster and programme maker Penny Jackson for the Creative Coffee Club podcast. She’s a fantastic interviewer in that she asks the questions that from my site of the mic sound obvious, but are the things that make sense of a lot of the stuff I’ve been writing on here.

We talk a lot about my story, where the energy and motivation comes from to see marketing and promoting what I do as a conversation, as well as my understanding of how social media facilitates that, and allows me to make a living from it…

You can listen to the podcast below:

[audio:http://www.lobelia.net/SteveLawsonPodCast.mp3]
download the podcast here

[clarification – half way through, I describe what I do as being pop music, and at the end I say it isn’t pop music – I’m using the term in two different ways: First time it’s because I’m using pop forms and pop harmony for the most part, and my influences are ‘pop’ songwriters. The second time it’s because in a live setting (the context being opening for Level 42) it doesn’t engage you in the way that a pop ‘song’ does, largely because it’s instrumental, and because the looping process means it doesn’t hit you with the hook in the first 15 seconds like any classic pop song would… I really should’ve chosen a different term 🙂 ]

Does that lot make sense? Was it helpful? Do you want to hire me to come and talk to your band/college/company/record label/etc. about how this stuff works for you? I’m all ears… 🙂

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Social Media thoughts Pt 3 – the ongoing conversation…

So, from my own ill-formed thoughts on how to use Social Media as a way of connecting with an audience, I started reading more about the way other people were doing the same thing, and watching what other musicians did. There’s been a lot of cross-pollenation, as musicians who’ve taken some of my ideas have gone further with them in a much shorter space of time than I ever have – Jeff Schmidt is a good example of this.

Jeff’s got a pretty huge profile given the very short space of time in which he’s been doing this solo bass stuff. He went from exploring solo bass ideas at a masterclass I was giving to winning international competitions and building an online fanbase in just a few months. A lot of his spread was via the social media of Myspace, his blog, bass forums and videos. His playing is at times really immediately impressive which got a lot of people embedding clips of his music in a ‘wow, check this dude out!’ kind of way, and word spread fast. A lot faster than it ever has for me online… And from his thinking about this stuff, I’ve picked up all kinds of great ideas and thoughts. Our ongoing conversations on how all this works, via blog comments, twitter and sporadic podcasting – as well as chatting whenever we get to meet up – are a vital part in how I process all this stuff.

Again, the information flow is non-linear – it’s back and forth, it involves a lot of tributaries and cul-de-sacs and hours of mucking about and exploring what’s happening. Both Jeff and I are having conversations with other people, and bring those to the table when we get together. His thinking on it is very much shaped by him having a pretty demanding day job, which frees him up in terms of making money from his music, but ties him down in terms of time spent on music-related stuff… And around us, we’ve built a growing community of musicians – many of them, not surprisingly, solo bassists – who are talking about and using this stuff.

Recently, something fundamentally shifted for me. I started to discuss my ideas on this with non-musicians. Twitter was a big catalyst in the beginning of this, starting to have mini-discussions with people who were actively integrating social media into their daily public dialogue. From there, I discovered about the London Social Media Cafe, and started to have weekly conversations with people from other businesses and artistic disciplines about how the conversation enables us to do what we do, and find an audience, clients, business partners, inspiration and resources.

The format of the Social Media Cafe is so simple, a room is booked upstairs in a pub, a load of curious people turn up, drink coffee, eat croissants and chat about social media stuff. Sometimes it’s about making friends and feeling less isolated. Sometimes it’s about getting work. Sometimes it’s about helping other people process their thoughts on a particular subject. Sometimes it’s about giving and receiving encouragement. Or having a sounding board. And it’s all about the Moo Cards. 🙂

The founder, Lloyd Davis, is very much the personality archetype for the SMC – he’s curious, creative, tech-savvy, self employed as a social media consultant and enabler… and loves a good natter!

What is clear from the SMC (and the spin-off gatherings, like the fantastic Creative Coffee Club) is that the level of thinking and dialogue that goes on is pretty much the leading edge of thinking on the subject of social media and it’s relationship to work, innovation, entrepreneurship, the arts, creativity etc. – certainly that I’ve ever come across. I’ve listened to keynote speeches from expos and new media gatherings around the world and often things that are presented as revolutionary and new in those settings are just taken as read at the SMC and are part of the way we daily live. If I worked for a media agency or corporation, I’d be biting Lloyd’s hand off to pay for access to the collective minds of the SMC! I can’t imagine a better group to bounce ideas off, or get feedback from. The various sponsors of the Friday morning get togethers understand this.

The other key part of it for me has been about reinvention – a lot of my geek friends that I’ve known for years have watched me go from a website with scrolling text and animated gifs with a blog just written in HTML, through all of my new media mistakes and false starts, and so are less likely to be invigorated by my take on Social Media. They’ve heard all of my thoughts in their ill-formed half-baked state and as such, hear what I’m saying now in that light. That’s a useful thing, in that it stops me from thinking I’m the business when in fact I’m just writing up here what happens in my life, but it does mean that taking the more refined, nuanced, considered version of it into an environment where the tall bloke with the big hair and furry coats is a new face on the geek-scene is a good testing ground for it as a body of thought.

I’m getting to abstract from a musical context the principles behind the social media interaction discussion and instead of solo bass, to talk about film or books, computer games or education, and see how those scenarios throw light on the process, on the concept, on the whole area of looking at the failure of broadcast media to engage an audience, and the need for pathways of interaction between ‘content providers’ and consumers.

Another key piece in my thinking on this over the last 6 weeks or so has been David Jennings brilliant book Net, Blog And Rock ‘n’ Roll, which is a wonderful look at the way that people find information and how that plays out on the web in relation to music. I’ll not write a full review yet, as I still haven’t finished it, but suffice to say it is utterly vital reading for anyone thinking about this stuff, from any field.

So, what’s the value in the SMC/CCC/Social Media Geek-world for me then? Well, it works on many many levels. It’s a test-bed for ideas, it’s a place where I get to contribute to other people’s conversations, as well as starting my own. My, uhm, esoteric place as a musician makes for a great perspective provider, in that I’m clearly never looking to make millions, but am fiercely protective of my own creative space. I’m a good foil for conversations about the place that ‘meeting the needs of a market’ takes in any business/marketing plan, and maybe that will spill over into some consulting work on that.

I’m also able to collect stories and info from all these various worlds that are hugely useful for talking to music students about this stuff. I’m really looking forward to doing more university sessions on this, and helping music students plan a strategy of engagement, of interaction, of story telling and ‘real’ buzz-building around their music. I’m getting enquiries now from people wanting me to go and talk to their bands about this, which will be a lot of fun too!

And on top of all that, I’ve met a load of really amazing people, who inspire and energise me, who challenge me to up my game, and who encourage me. As well as a whole new load of listeners to my music – that last bit alone makes a lot of this worthwhile, but is actually just an added bonus!

So where do I go from here? I keep talking, keep sharing stories, keep helping musicians, keep learning from the mega-minds at the SMC/CCC/London geek world community, and carry on making the best music I can!

Are you an SMC/CCC attendee? What does it mean to you? What have you got from it?

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Social Media Thoughts Pt 2 – The Playground Of The Curious.

I wrote off the idea of chasing a record deal before I even put out my first album. After a series of pretty uninspiring encounters with labels via artists I was working with in the 90s, and the simple fact that as far as I could see, no-one was making any money via a label playing solo bass, I decided before my first album that I’d do it all myself.

Back then, there was a lot of nebulous, unfocussed talk about how the internet was going to change everything, but so much of the traffic that musicians were getting back then was as a result of there being precious little about music online. As an example, I was the only bass teacher in Europe with a website for over a year when I first set my site up, and would get student enquiries from all over the continent, from bassists wanting to fly to england for lessons!

The bass-stuff on the web was pretty limited, and as I had a site, was teaching at a London music college, was involved with The Bottom Line (by far the biggest bass-related web-thing around in the 90s) I had a profile. So when I put up some real audio files (real audio!!) of my first solo gig, it got a surprising amount of traffic and interest. Not because it was the greatest thing ever (only some of it was 😉 ), but just because of the huge amount of novelty-driven, bass-related web traffic that was passing through my site. If I gave people something to do online for half an hour that felt vaguely worthwhile, then my site validated the time they were spending on this great new toy of theirs.

But the tools weren’t really in place to build a career online, just a reputation. However, it was a great environment in which to forge a model for dealing with promoting hard-to-pigeonhole music online – the model being one of curious play – whenever I came across something new, I jumped in and had a play. I chatted to the current users of a particular forum or chatroom, I posted music clips on MP3.com (where unbeknownst to me, Lobelia was racking up over a million plays!) and splashed around in the web-pool, looking for interesting things to happen…

So as social media evolved, my play-approach helped me – along with a whole load of other musicians disillusioned with ‘the mainstream’ – fairly unconsciously develop a way of engaging with my audience via conversation, interaction and availability, rather than broadcast, spam and rock-star seclusion. Again, web forums had been doing this for a while, and I had hosted a forum at talkbass.com in their ‘ask the pros’ section for ages, but Myspace, commentable blogs and self-hosted forums started to make that kind of conversation portable to our own branded space via the comments option.

I remember in the early days of MySpace hearing the rumours that some big name musicians were actually running their own myspace pages, and being nonplussed by everyone’s surprise. Why wouldn’t David Byrne or Robert Smith or Peter Hook or whoever want to communicate direct with their audience? The problem for them was that Myspace got so big that the interaction become meaningless when they received thousands of comments a day. The smart ones started blogging on Myspace, and eventually (years after the novelty value had passed) myspace started promoting celeb blogs… (even then, a lot of musicians kept writing their blogs in the third person, as though a PA was doing it for them, not getting how important it is for audiences these days to hear your story in your voice…) Blog comment threads became a great way for big name artists to ‘host’ the discussion about their thoughts and writing without having to answer individual queries and comments.

The big mistake that so many musicians make with Social Media is to see it as a stop-gap, as what you do ‘until you make it’, as the thing that bands do who can’t get ‘a proper deal’. The lure of becoming a millionaire rock star is still so inexplicably strong that it blinds most pop and rock musicians to the opportunity staring them in the face to bypass all that other BS altogether.

The bit they’ve got lost in is the feeling that broadcast is where its at, is the measure of success, rather than grasping that all but the most refined of broadcast media have an incredibly low recognition ratio for stuff that’s played in the people listening. The simple fact is that I’ve sold WAY more CDs to the coupla hundred people who’ve seen me play in, say, Petersfield in Hampshire, than I have to the hundreds of thousands who’ve heard me on The Late Junction on Radio 3 – a show that’s been playing my music pretty regularly over the last however many years.

What Social Media allows artists to do is have the kind of in-depth conversations that previously could only happen at live events, with their audience in their own homes. If I post here on the blog, the people who are interested in what I do can read it and understand what I do in a way they’re never going to get from the lovely Verity and Fiona giving it a 15 second intro at midnight on the radio. And with so much music the story around the music is what gives it context, and provides and entry point for the audience, an understanding of where the artist sees their music. painters, photographers and sculptors have been contextualising their work within narratives for years, but for any music that is assumed to be in some way ‘pop’ music, it’s tough to get people to do the digging. Social media allows us to place the conversation about what we do right alongside the art itself, inviting responses, questions and discussion.

The future for musicians is in the artist/audience conversation and interaction that social media facilitates. And this is a concept that is now spilling over into business and PR and Marketing and even politics… but that’s Pt III. 🙂

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