Tag: facebook

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'But I still like CDs!': why it's OK if your audience are webphobic.

one of Ben Walker's excellent graphs. Clever man.This morning I read a really excellent blog post by Ben Walker.

It’s headed Wake Up And Smell The Evidence and outlines via statistics gathered from Ben’s own audience just how little of this social media webby geeky stuff gets through to ‘your average music fan’.

So are we wasting our time? Not if, like me, you see David Jennings amazing book, Net Blogs And Rock ‘n’ Roll as the handbook to understanding this stuff.

The Cover of Net Blogs And Rock 'n' Roll by David JenningsDavid addresses the very issue that Ben is most concerned with in the book, and in this blog post entitled Participation And Influence In Social Media in which he introduces us to a pyramid in which the 3 categories of participant in social media – as categorized by Bradley Horowitz – work as follows:

  • Creators — 1% of the user population might start a group (or a thread within a group)
  • Synthesisers — 10% of the user population might participate actively, and actually author content whether starting a thread or responding to a thread-in-progress
  • Consumers — 100% of the user population benefits from the activities of the above groups (lurkers

So when we put all this stuff out there, when we make our blogs and music and widgets and all that geeky bollocks sharable, we’re actually doing it for only a small percentage of our audience.

We can actually take heart that 1% of our audience are likely to be creating their own widgets, writing their own blogs about music and generally making a fuss about the things they love. If that happens to be us or our music, so much the better.

The next 10% are the ones who care, who share and who are very often there to bring friends along to gigs – they aren’t doing youtube mash-ups of our songs and clips from US teen TV shows, but they are very much aware of what we’re up to, and are more than happy to pass the info along.

And at the base of the pyramid we have the other 89%, who just like what we do, who listen, who put it on while they do the dishes. Who buy CDs, who listen to the radio, and use the internet to write emails to relatives and to passively stalk old school friends on FriendsReunited. They don’t really care (at the moment) about downloading and RSS feeds and twitter and tagging and all that other stuff we’re so excited and passionate about.

But then they don’t need to. Hopefully they’ll find out about us because one of their 10 BFFs is doing that for them. and then maybe…

…1 of their 100 work colleagues has started his own internet radio station,
…and he digs mellow loopy solo bass post rock goodness.
…So he plays me.
…And then Mrs FriendsReunited hears it because, hey, he’s a nice bloke to work with, and he even went to the trouble of emailing the link round.
…Most of what he plays is very odd, but there was this really gentle bit in the middle, sounded like the soundtrack to a mellow film.
…etc. etc.

The evolution of web-tools will always be targeted at these three groups differently. While Ben and David and I are all trawling the net for news of great social apps that we can add as plug-ins to our wordpress blogs, our keen friends and fans are happy to click on the ‘share this’ links a the bottom of each blog, and send it out to their mates on facebook. The better the facebook integration with our blog is, the better the chances are for them to share that stuff. And given the size and reach of sites like facebook and myspace, you never know, Mrs FriendsReunited may well have a facebook page, and get sent a link to a post about my new album, and hear it, and think ‘hmm, that reminds me of that thing on the internet radio station’ and about 3 years later she’ll serendipitously find out that they were one and the same, and will buy a CD…

So please do read Ben’s post. It’s excellent. But the situation is slightly less bleak than he makes out, as the marvellous David Jennings makes so clear in his post. I’m glad I have such wise and talented friends. (and no, for the record, David didn’t steal the idea from me… 😉 )

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Best Practices In Social Media.

Weeks and weeks ago, I was ‘tagged’ by the very lovely and talented Ben Ellis of RedCatCo, in a blog-meme about best practices in social media. It’s a great subject, because with social media stuff being as young as it is, we’re not as clued up on how to ‘use’ it as we are with say, a phone. No-one talks about ‘using the phone‘ as a business strategy, and people who misuse the phone (prerecorded spam calls) are generally vilified for being a total pain in the arse. The same could largely be said of email.

But social media has a different engagement curve than phone or email – the one-to-many nature of the conversations lends itself rather too well to getting the balance wrong.

So my suggestion for best practice surrounds the idea of parity. Parity in terms of messages out to messages in, followers to followees and the nature of the information you throw out there. So much of the strategising people do with social media (be it facebook, twitter, myspace, linkedin, or whatever else) still treats these platforms as a broadcast medium. I can’t stress strongly enough, social media is crap for broadcast. If you want to carpet-bomb web-users with info about your product, just buy some dodgy email spam software, and stop misusing twitter as an ad medium. It’s not designed for it, it doesn’t facilitate it, and the rubbish lengths you have to go to to try and shoe-horn your strategy into the platform make you look like a berk.

So, if you’re lost in the midde of it all, try to keep a degree of parity in terms of the numbers of people who follow you and you are following. Moreover, with Twitter, don’t follow more people than the number of tweets you’ve sent – it’s not a hard and fast rule, more a best practice for easing your way in. The excitement of joining in with the fun on twitter often leads to people ‘following’ tonnes of people before actually posting anything, but it just makes you look like a spammer. So slow down, use the ‘reply’ button liberally, don’t feel the desperate need to tweet the link to your site every third tweet. Just have fun, and talk to people.

If you see it as a conversation, and talk the way you’d want to be talked to. If you get annoyed with people who do nothing but talk about their business, don’t become that person.

So beginners best practice?

  • Back off,
  • seek a degree of parity,
  • listen as much as you speak,
  • follow as much as you’re followed,
  • give as much information as you take,
  • offer more free advice than the amount of service-related tweets you do for your own product.

Bottom line – friends are more likely to be into what you do than strangers. So make friends first, and let the other stuffs take care of itself for now.

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Social Media Thoughts 5: Sharing the Love pt 1 – fans.

If you listened to the podcast I’ve been talking about in the last couple of posts, you’ll know that one of the things I’ve been thinking about of late is how Social Media lets the story of what we do and why we do it be told in as many ways as there are people willing to tell it.

As an example, think of an album you like, and try and sum it up in one sentence – a slogan that would work on a bill-board. Then have a think about the diverse range of people who might listen to that music, and whether they would understand what it is that you’re describing. Are you using other music as a reference point, music they might not know? Are you referring to it technically in a way that most of the audience wouldn’t understand or even care about? Are you framing it culturally in a way that alientates parts of the potential audience? The answer is probably ‘yes’ to all of those, for some of the potential audience.

I’ve designed a few print ads in my time, most of them to run in bass magazines – easy target audience you’d think? Nope. For every bassist who gets excited over the ‘idea’ of solo bass, there are 20 who dismiss it before listening as a mindless technical wankfest. Musician-specific audiences are a mixed blessing. Sure, there’s a level of ‘wow’-factor that anything clever has for them that a lay audience may not have, but they’re also prone to listening with their eyes, so if you’re inclined to make music to be listened to rather than watched as a sport, it can be a tough crowd.

No, writing broadcast ad-copy is a nightmare, and very rarely worth the expense, if what you’re marketing isn’t a necessary utility.

Which is where the ‘viral’ aspect of social media comes into its own, and doesn’t just involve videos of cats being cute racking up 11 million views on youtube. No, I just mean us being able to talk about and share things that we think are of value to anyone else in our social networks.

There are two distinct sides to this – what we do as ‘fans’, which I’ll deal with here and what we do as fellow artists, which I’ll blog about shortly.

The fans bit is easiest – people who find what I do and like it can ‘share’ the page on facebook, ‘stumble’ it, tweet about it, or just send an ole fashioned email to a friend with a recommendation to check out a particular tune or artist. We can even buy music for them on iTunes, and can of course describe it in any way that works for us, using the promo blurb that the artist has on their site if we want, or just making it up. So someone finding me could send their friend some BS about ‘the UK’s leading solo bass guitarist’ or say something random like ‘here’s a song that REALLY reminds me of custard… can’t work out why’… either way, it’s a new story, it’s a story that has context, and history and shared language in a way that a broadcast soundbite written by a marketing person will never have.

The artist’s role in this is to resource those digging for info. Often I want to share music with a fair amount of context, especially if it’s great music made in a way that is relevant to a particular musician, so if I go to the artist’s site and find a description of how they made a particular sound or recorded a particular track, so much the better. If while I’m there, I read a bit more about why they make the music they make, and what’s going on with them, it provides even greater context for me, and also for anyone I point to the site.

The key here is understanding how and why we ‘get into’ a particular band. It’s VERY rarely through one listen to a song. Two things in particular make a big difference to the likelihood of us loving a band – context and repeat exposure.

In the bad old days, pre-internets, repeat exposure came either through radio or after we’d bought the record. So we had time to grow to love things, and often bought them based on reviewers or friends who acted as cultural gate-keepers. The need to buy on trust has gone, so the role of musical town-criers is less vital, and we can all play a part in sharing what we dig.

Three things are therefor vital for musicians to do –

1. articulate the need for some assistance – in the bad old days of Web 1.0, the vast majority of ‘web-savvy’ indie musicians played the ‘faux-major’ website game. Get a super flashy (often Flash-y) website design, and make it look like you are hidden behind a team of managers, designers, pluggers, PRs and a fancy schmancy rich label. Fake it to make it. It soon became very clear that audiences value interaction with artists far more than they are ‘wowed’ by faux-corporatism. So in the new web ecomony, we need to make ourselves available to answer our audience’s questions about what we do, invite their interaction with our process, and ask for their help! I UTTERLY rely on my audience telling their friends, family and social peers about what I do when they find something in it that works for them – and, leading onto number 2,
2.I try and make it as easy as possible for them (you?) to share things – at the bottom of this post, and any other post or page on my site, you’ll see a lil’ green logo that says ‘share this’ next to it – if you click on there, it’s easy to share that page or post on any social network you happen to be a part of – Myspace, facebook, stumbleupon, digg, del.icio.us, and a bunch of others I’ve never even heard of! that’s one of the main ways that people who have never heard me get to hear what I do – you sharing it.
3. The 3rd thing we musicians need to do is Show Gratitude – I’m well aware that you don’t NEED to tell anyone about my music. You don’t NEED to listen to me, or read this blog, or anything else – it’s a tragic pit that so many musicians fall into when they forget what David Jennings refers to in Net Blogs And Rock & Roll as ‘Jennings Law’ – “people make most of their discoveries elsewhere.” – no-one is hanging around twiddling their thumbs feeling like their monthly broadband fee is wasted cos I haven’t released enough music or written enough blog posts this week. In an attention economy, the onus is on me to be interesting enough for people to come and see what I do, and to frame the music is a context that hopefully inspires people to want to share that with their friends and peers, and to get the pay-off that they see it helping me…

So, in closing, it helps. If you’ve been sharing what I do with your friends, let me know in the comments below, and I’ll show some gratitude 🙂

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Social Media thoughts Pt 1 – my background and history.

The last couple of months have been a really interesting time for me in terms of getting to experiment with, understand and conceptualise about the world of interactive web tools refered to as ‘Social Media’. Next week is the first London Social Media Cafe Musicians get together (we need a new title!) – so I thought I’d throw in some thoughts on social media and music over the next few days:

It’s not as if the idea is new – I’ve been interacting, networking and building knowledge about what I do as a musician on the web since the late 90s via email discussion lists (I joined The Bottom Line in early ’98, I think), forums (been on talkbass since early 2000, IM and music chatrooms. But two things have changed drastically since then – firstly an understanding, both academically and amongst users, of ‘social networking’ as an enterprise in its own right, and secondly the range of tools and web resources to make it happen.

A lot of what’s happening now was happening in a secondary way ages ago – your profile page on a web forum wasn’t that different, conceptually, from your Myspace page, but no-one thought of it in that way. Very few people sought to build an identity there and promote it as a site to visit to find out what they were into. There was no social capital in directing people to your talkbass.com profile page, for example.

Myspace was one of the first to really go huge with the whole Social Networking thing, and invert it from the web forum thing – they made it possible (in a hideously clunky way) for people to build their own page as a shop front for the world, and then to promote that via the various groups on the site, which all had message boards and discussion sections. The groups and forums on myspace have been a relative failure, for a number of reasons – firstly, the design is horrible, but more importantly, Myspace has always been about branded space: people customising their page to make it say something about them. The hook-up with music and bands was what sent them over the edge – they weren’t the best by any stretch, and are no hopelessly behind the game in every conceivable way, they just have 150 million registered users. That helps!

So I got a myspace page in late 2005, and started to search for people who were listening to people I liked, and add them as friends. I did this with about 3-4000 people, over a period of almost a year, with fairly diminished returns. I sold a few CDs as a result, and the general level of awareness of what I do in the bass community was certainly heightened, but it was a scattershot approach, and crucially, when I finally realised that MySpace worked best as an interactive media, not a broadcast one, I was left with a completely unmanageable, uncategorisable list of people I knew very little about, with no way of grouping them geographically, or by their level of interest (I couldn’t tell who’d added me and who I’d added). So my Myspace page, en masse, is still a pool of hideously underused potential, thanks to the completely rubbish way the site itself makes data available. I did a fairly major purge at one point, deleting a couple of thousand ‘friends’ who weren’t interacting and appeared to have nothing in common with what I was doing, but the numbers are now back up close to 8000…

The other social network I joined before Myspace was Last.fm – a much more focussed site, infinitely better designed, MUCH harder to spam, and built to slowly proliferate music that is considered ‘good’ by the regular users. Thanks to me getting in early on last.fm, my music is heavily tagged and associated with some fairly well-listened artists, so my music crops up on a relatively high number of people’s personal radio stations there.

Fast forward 3 years, and I now have a ‘portfolio’ of social networks, including Myspace, Last.fm, ReverbNation, Facebook and Twitter. I’m still involved in a few discussion forums, but largely, I prefer the friend/contact culture of social networks to the bear-pit/lowest common denominator world of most web forums.

For musicians, the onset of the ‘Social Media Age’ has meant an end to the tyranny of broadcast media, to our potential career and audience being in the hands of record execs, radio and TV programmers and big concert agents. We can build relationships with our audience, talk to them, ask for their help spreading the word about music they love, and also help out the musicians we love. The traffic is now moving in every direction, from us to fans, from fan to fan, from fan to us, and even via facebook from our non-music friends and family, to their friends as they use their connection with ‘real musicians’ as social capital on their facebook profile. The flow of information has been somewhat democratised, and the potential for us is huge.

I’ve been talking about this in universities and colleges for a couple of years now, and in the last few months have had the chance to start to conceptualise about Social Media with curious participants and thinkers from other worlds – from the mainstream media, from business, from hi tech industries, from marketing companies – via the various networks of geeks, primarily the weekly marvels that are the London Social Media Cafe and Creative Coffee Club – but that’s part 2…

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Interaction, Conversation, Respect: the death of broadcast marketing on the web…

I’m just back from a visit to Internet World – a trade show/expo at Earls Court for internet business peoples. It sounded interesting, so I thought I’d head down for a look.

I guess it didn’t help that they were sharing the hall with a direct marketing expo, but the feeing that one was in the belly of mammon, in a space largely devoid of creative thought or concern for human interaction and anything other than statistical dominance in a given field was pretty overwhelming.

Actually, that’s not strictly fair. A lot of the companies there were touting content management software, e-commerce solutions (no bad thing in an of themselves) and a couple of speculative social networking start ups. But there were loads that were selling a model of internet usage that just seemed sooo archaic – the basic message still seemed to be that it’s all about emailing millions of people, getting to the top of the search engines, getting google adwords in the right place, and then whatever you’re doing online will be a success…

I suppose it’s the nature of the show that it can’t really be concerned with content, because the content could be anything from health information to porn, ethical shoe-shops to online gambling, but the total lack of any visible discussion about making the net a nicer environment in which to work and play, the focus on spreading ones marketing message by whatever means made for a pretty sickly experience (I had one bloke accost me in an aisle and ask me if I wanted to buy email addresses! WTF? So spammers now have their own stands at expos??)

Bottom line was, the expo looked for all the world like a shop front saying ‘for your business you don’t have to interact with your audience/community/end users; you just have to pay us stacks of cash to put together a slick looking site for you, virally market via BS videos and downloadable games, crass adverts and paid-for email lists, and you can get on with being scared of the web and thinking Myspace is the big news in the future of internet usage, safe in the knowledge that we’ll sell any old crap just by spamming so many people that one click in a million will yield results…’

Which is bollocks. And it’s bollocks despite it supposedly ‘working’ for a lot of people. It’s bollocks because it’s intrusive in its methodology, hopelessly inefficient in terms of the amount of hours of people’s time it wastes compared to the return (time spent filtering out unwanted email, watching endlessly forwarded viral nonsense etc.) and because it’s a distraction from what those of us who actually CARE about a) what we’re producing and b) the environment in which we live and work on line actually need to do to enhance the lives of the people who come into contact with what we do.

I’m not in the marketing business. I USE elements of marketing strategy to try and make my music – and information about my music life – available to the people who want to find it. I don’t want to have to send unwanted emails to 1,000,000 people in order to reach 600 who might like what I do. Even though those are 600 people who might otherwise not find it. Why? Because I’m sick of being one of the 1,000,000 people who get spammed with BS hundreds of times a day just on the off-chance that my address might lead to someone who’s interested in the product. That ruins the web for all of us. And I don’t really care whether the address list is pure (illegal) spam, or some kind of crappy opt-in list that’s 99.9% full of people who just forgot to click the right check box, it’s still generating way too much negative web-karma for it to be of interest to me.

I try to operate online the way a rather wise man once suggested we carry out all our human interaction; ‘treat people the way you’d like them to treat you’. I don’t want to be spammed, I don’t want my email address to be a salable commodity, I don’t want to be seen as part of a wall to throw mud at in the hope that some of it sticks.

Here’s where Social media comes into its own – I can set up an interconnected network of pages, sub-communities and widgets whereby anyone who is interested can find my music, try it, engage with it on whatever level they want to and then share it with others if they think it’s of value. I’m not throwing it at them, I’m asking them if they’re interested, and offering information about the how, what, where, and why in as many mediums as I can. I can do videos explaining my methodology, I can blog about the processes involved in the music making, I can provide widgets so people can share my music with people who visit their sites or blogs or facebook pages or whatever if they are interested, and each time it’s driven by real interaction.

There’s the scattershot stuff as well – Seth Godin posted this great piece about unfocussed web-traffic – sure it makes us feel great to have 10,000 visits a day, but in all honesty I’m much better off with the coupla hundred people who actually read my blog each time I post over and above the thousands who have found my blog over the years looking for stuff about David Beckham or Bernie Clifton. They, as Seth points out, are gone in a couple of seconds.

That’s not to say that search engine traffic is bad, or stumble upon, or even adwords or whatever. The problem comes when the purpose of your site/blog/enterprise is traffic. Where what you’re making becomes about getting people to look at it, download it, buy it.

The joy of social media is that it removes the need to obsess over ‘bigger better faster more’ – it allows us to focus on deeper, richer, more important, personal, engaging, thoughtful, nuanced creation than we ever could have if we were relying on record companies, radio, TV and newspapers to spread the word about it. In the language of barcamp, it enables us to engage in UnMarketing. To tell the story around our art, our creativity, or lives and our services, and allow an informed, liberated audience to choose whether or not they want to be a part of that, and on what level they want to be a part of it.

There are loads of ways in which internet professionals can help content providers – this isn’t a rant against web designers, CMS companies or e-commerce specialists. We just need to get our priorities right, and if art is of any importance to us, then the marketing should be there to connect with a willing, searching audience and free us up to do our art better, not force us to dumb down in order to fit some loser’s ‘projection’ of the kind of big money we could make if only we targeted our content a little more specifically ‘Steve, you could clean up in smooth jazz, if only you’d get a quartet and start grooving more….’

Keeping our sights set on that which made us want to get into art/music/creativity in the first place is vital to understanding the magic that social media can facilitate. That means keeping a tight rein on those who would seek to make your art the content that drives their business venture… Or at least being honest about that relationship and understanding it for what it is (again, before I get accused of being some kind of purist, I don’t have a problem with people who make music commercially for a living, or indeed an objection to making commercial music where people want me to do it, it’s just that it’s a WHOLE other world to making ‘me-music’, and requires a very different approach…)

So for me, the kind of marketing-driven, spammalicious devoid-of-community BS I was hearing at Internet World fails in every way that the Social Media Cafe succeeds. I’ll blog more about the SMC later, as it deserves its own post, but suffice to say as a community of webby social media lovelies, it’s provided me with more inspiration, information, connections and ideas in the upstairs room of a pub in soho than the amassed fortune spent on Internet World could have done if I’d spent all three of the days there trawling for quality…

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More amazing free music

Right, I’ve got loads of fascinating stuff to blog about (no, really), but that can wait, cos right now, I’ve got loads of great free music to tell you about. First up, Lobelia is giving away a whole album of voice ‘n’ piano stuff on Reverb Nation. The album, called 040515 (the date it was recorded, in Canadian apparently), was recorded live at Power Base Studio in Nebraska, which is where she and I recorded our fantastic live E.P last summer.

It’s a really beautiful record, and was the first thing I heard from her ages ago. The track ‘Wake Up And Lose You’ is particularly amazing. Some of the songs you might recognise if you’ve seen us live over the last year and a half, but perhaps not in this format…

Anway, downloading it is v. easy, either via her Reverb Nation page or via the widget embedded below – just click on ‘songs’, and the downloadable ones start with Wake Up And Lose You… You’ll have to sign up to her mailing list, if you’re not already, but you’ll want to anyway, cos she’s amazing. :o)


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For more on Lo and her music, see her website, or add her as a friend on her Facebook musician page or via MySpace page.

Go! download! download like the wind!!

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Andrew Dubber on Why All Musicians Need a Blog

Andrew Dubber over at New Music Strategies has just posted a fantastic blog post – Do I Really Have To Blog?.

His answer (initially, ‘yes of course’ but much longer and in detail) is just about the best list of reasons I’ve ever read for musicians blogging.

I’ll add just one thing to it – a blog is what you do with your fans once they’ve heard of you.

Getting people to visit a website is not that hard. There are a series of mechanisms for generating web traffic, from adding friends on myspace to using stumbleupon, digg, facebook etc to drive people towards your ‘stuff’. But what then? As I’ve sited a number of times, people just don’t spend loads of their time re-visiting a static page to read again about how amazing you are. As David Jennings points out in his excellent book Net, Blogs And Rock ‘n’ Roll, your audiences spend the vast majority of their online time NOT looking at your site. Even to your biggest fans, you are but a small part of their online life. Unless you have some uber-fan-forum that commands hours a day of the time of your ardent followers, you are fighting to increase the fragments of one percent of the time that the vast majority of your audience spend looking at your stuff online.

And that is your blog – you write so there’s a reason for connecting with them. Yes, you’re a musician, so the music is paramount, but to suggest that all you’re sending people to is a page with MP3 and CD sales is woefully short-sighted. That’s not how you use the web, it’s not how you discover music, and it’s not how anybody else does either.

Andrew Dubber writes brilliantly about the connection your blog gives your fans to you, the context behind your musical expression. Here’s an excerpt:

A smart friend of mine once said that the best music in the world is the sound of someone’s insides on the outside (yes, he was an old punk – how did you know?). His point was one about self-expression. That music, at its best, is something we can identify with on a human level. And we tend to like music we can relate to, because it expresses something of ourselves.

And because music is self-expressive, we are more positively inclined towards music by people we know and like – because if we like them, we’re likely to appreciate expressions of their ‘self’.

So by logical extension – removing the curtain, engaging with your audience and actually letting them in on your day to day life will allow people to feel that they are getting to know you (in a ‘managed’ way), and will therefore be increasingly inclined to appreciate your music on that basis.

Now, go and read the whole post (and subscribe to the NMS feed – it’s all good stuff on there) and GET BLOGGING.

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Downloading made easy, the Reverb Nation Widget way!

Not sure why I didn’t think of this before, but you can download all of Lessons Learned from An Aged Feline Pt II from the widget below. It’s a four step process, as follows:

1. click the word ‘songs’ at the top of the widget.
2. click on ‘What Was Going On’
3. put your email address into the box that appears (you have to sign up for my mailing list to get the download)
4. while the track is playing, click the little download arrow to the right of the play-timeline, underneath the tracklist.

Then repeat steps 2 and 4 – click on each song and click download. And you’ll have a shiny digital loveliness copy of LLfaAF Pt II.


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One of the fun things about doing this experiment with the free downloads has been listening back to two albums I’ve not listened to of mine for a long time. LLfaAF Pt II is the record where I fell in love with my fretted 6 string bass – The majority of the tracks on it are recorded with that bass. Melodically, it’s probably the most ‘jazz’ thing I’ve done, as I was quite consciously experimenting with more ‘outside’ lines and some bigger intervals in the melodies. It was nice to go back and rediscover a few things I was doing then that I haven’t done since, and am now wanting to reincorporate into my playing.

For those of you who are musicians wanting to make your music available in different places, Reverb Nation widgets are a great way to do it – if you go to my page and click on the widgets tab, you’ll see all the ones available. You can even make the one above the main music interface on your blog.

It’s a good way to manage collecting mailing list subscriptions in exchange for the free stuff, rather than just giving it away AND having to play for the bandwidth from your own server.

And of course, your legions of fans can include your widgets on their myspace page, blog, facebook page, bebo page. etc etc.

As the user-base of Reverb Nation grows, it may increase in native currency. For now, it’s largely about traffic you send to your page, and the widgets it makes available.

Though the nice thing about it being pretty small right now is that I’m at Number 2 in their jazz charts! – that’s 2nd out of 1789 ‘jazz’ artists. And that’s without even being proper jazz. Good work.

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One True Fan – thoughts on Street Teams.

One of the most linked to blog posts in the last few months in the musical blogosphere is Kevin Kelly’s piece on 1000 True Fans – it’s a great piece of writing, and quite inspiring too.

However, I’d like to get away from the numbers for a moment and talk about this whole thing of connecting with and relating to ‘true fans’. Or ‘friends’ as I like to think of them.

I’ve commented before that I really like my audience. Not because they’re my audience, but because my music seems to draw in the kind of people I want to hang out with. That is a good thing. For sure.

What often happens is that ‘fans’ turn into ‘friends’ long before any level of ‘wow I’m getting to hang out with the guy on the CDs’ kicks in. This, on a human level is also a good thing, given that the ‘wow’ factor is BS anyway. It’s a great way to make money if you can make people think that you’re somehow special/elite/of more value than ‘normal’ people – they’re probably more likely to buy t-shirts and pay high dollar ticket prices (or stupid money ‘meet-and-greet prices) but it’s pretty much total bollocks. So the switch from fan to friend is a good one.

However, those new friends who dig your music are a VITAL part of the propagation and proliferation of your music around the world. They provide a few things that are integral to any marketing strategy, paid or otherwise – experience, enthusiasm, motivation, trust, social connection, the opportunity to acquire social capital through your music (what Hugh MacLeod likes to call A Social Object).

What’s also true is that most people don’t do that stuff on their own. When prompted, they often go ‘of course!’, but unless they are a) musicians doing it for themselves, b) work in marketing, or c) are just incredibly self-motivated and externally-aware, they are unlikely to take it on themselves to start promoting what you do. The chances are that most people who listen to your music aren’t aware that telling their friends about what you do is a vital part of your ongoing income stream, and perhaps, as a result, your ability to keep producing music that they love…

So you need a place where you can let them know about that stuff, and that’s were the idea of a ‘street team’ comes in.

Street Teams have been around for years. They’re an extension of the idea of fan clubs, where people who dig what you do are actively encouraged to – and given the tools to – tell other people about what you do. The name obviously comes from the idea of getting out there and handing out flyers and sticking up posters – and people who are willing to do that are worth their weight in gold to an indie – but more useful and immediate, and certainly a more accessible form of support and interaction for the ‘regular’ fan would be the idea of street team as social media team.

In our culture of attention, people need peer approval to find where the cool shit is on line. Most of my new music discovery these goes comes via links sent to me on twitter, facebook, email and IM. There are people who act as new music filters for me and send me the stuff they like. I do it for my friends all the time, currently through To The Left Of The Mainstream.

So creating a space where you can share ideas with those people, offer suggestions, keep track of actions carried out, and hopefully get some community happening is a good thing. And gives you the chance to reward people who help you out a lot.

I’ve had a street team for years. My street teamers have access to a whole load of MP3s unavailable elsewhere, and some of them have been able to get on the guestlist for sold out shows and such like. They get to order CDs earlier than everyone else, and in exchange, I ask them to spread the word.

Up until yesterday, my main point of contact with my street team was an email list, where I would send out all-too-sporadic emails asking them to do things. It got some stuff done, but gave no room for feedback and cross pollenation. I had a street teamers forum on my site too, but because of the mailing list, I neglected it, and so, largely did they…

So yesterday I sent out a message saying it was moving there permanently. I’m not going to send out the emails any more, and instead will interact with anyone who wants to help me out in the Street/Social Media Team forum on my site.

So, if you want to sign up, head over the forum on my site sign up for the forum, then send me a message via email or forum PM and tell me why you want to join. It’s not a cryptic question, it just stops the list from being an impersonal opt in.

The question here is not one of building 1000 true fans, but is about giving the people who like what I do but don’t think like marketers a space to explore how they can help me out. Ideas for spreading the word, and some insight into how it works. Not many people know that just by adding a blog post or website page to stumble upon, they can send upwards of 500 new people to see my site. If 10 people stumble it, it can have a massive impact. Same goes for fowarding pages to facebook an myspace friends, reTweeting information about new blog posts etc. on Twitter, and posting links to stuff on their own blogs.

As well as all the more traditional street team stuff such as sticking up posters, emailing radio stations and magazines, handing out flyers and bringing friends to gigs.

I’m thinking later this year of doing a Street-Team only gig in London… will have to see how that pans out.

A blog like this one, or even Twitter can act as an informal Social Media Team suggestion place, where your listeners and friends can get links to click, or can forward posts like my post about the two free albums to their friends, but it’s definitely a good idea to provide a space for clearer discussion about actual promotion…

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The dangers of technodarwinian web 2.0 marketing for musicians

There’s a way of viewing online marketing that I’m going to characterise as Technodarwinism. [Just to clarify, I didn’t invent the word, but I’m using it in this context to refer to a kind of ‘survival of the best proliferated’, rather than the more positive possible meaning about the continuing evolution and bettering of technological solutions for a particular problem]

There are some good and some bad things about the way that this phenomenon plays out. Or at least, some good things about the environment in which is it played out – let’s pick one or two –

Good – the product has to be ‘good’ or people just won’t be drawn in. No more albums with two great singles padded out with filler tracks, disappointing the listeners who bought them without hearing them first.

Bad – the idea that the measure of one’s ‘success’ is to have the most listeners, the most hits/visits/subscribers/comments – this drives people to do the kind of traffic-attracting BS that many of the ‘how to be a pro blogger’ sites come out with about being controversial to drive traffic, or spamming the services that may send traffic your way with misleading info just to ‘raise interest’… that only breeds discontent and argument, not a quest for shared ground, consensus and mutual growth. It also makes no measure of the quality of interaction with each of the people behind those hits/visits/plays.

Good – theoretically there’s a level playing-field. The chances of an unknown going ‘viral’ under the old model were zero, because even pressing up enough copies for blanket radio airplay cost thousands of pounds/dollars. Now, via youtube/myspace/last.fm/bit torrent, a track, album, band or even a genre/movement could become the next big thing in a matter of days… However, IT DOESN’T HAPPEN AS OFTEN AS PEOPLE WOULD LIKE YOU TO BELIEVE. Almost every act that ‘went viral’ had a team behind them, being paid a LOT of money to make it look like no-one had spent any money.

Bad – The race to be the most tech savvy can lead to people look for ways to market a product that doesn’t deserve it, or to read as validation of the art the amount of exposure it receives… YouTube is full of dreadful music clips that are initially impressive, funny or quirky, but don’t follow through… in the currency of YouTube though, that doesn’t really matter as most youtube views are seconds rather than minutes long, and for an artist it creates a false sense of worth. Unless your views are in the millions it’s unlikely that YouTube virality is going to have a significant impact on your sales/concert figures…

As I mentioned in the last post, the beauty of web 2.0 for musicians/creatives is that rather than having a publisher/record label/manager breathing down our necks about the next ‘hit’ or whatever, we can do what we do without worrying about that stuff, and then market it.

The key point here, in terms of my perception of how this stuff works, is that this is a FAR MORE EFFECTIVE WAY OF PRODUCING ART OF QUALITY – as I’ve said a million times trying to second guess your market is nigh-on impossible, so being able to produce the music that you LOVE, that you yourself crave to listen to is THE BEST CHANCE YOU HAVE OF MAKING SOMETHING WORTH RELEASING.

Do you remember the bargain bins of the 80s and 90s? Endless piles of lushly produced records that sold pretty much nothing because record labels got it VERY wrong a lot of the time too. The industry-heads want us to believe that without them we’re screwed, we won’t be able to produce anything of quality, or be able to sell it, because we’re unrefined bundles of creative genius, but need them to shape it, make it palatable and marketable.

But it was always pretty random. And some great bands made crap albums, some crap bands made nearly-great albums, some bands found the right producer, some found the wrong one, a lot of people wasted a whole lot of money, and a lot of artists ended up paying for those experiments.

The old model produced some outstanding music. That’s not in question here. What is in question, in my mind, is what is the best way for me to continue to make the music that I HAVE to make and find the audience for it, whilst hopefully finding a way to be remunerated for it. I don’t have a desire to be famous or ‘successful’ for its own sake. Actual fame would be a right pain in the arse, and fortunately I’m a solo bassist, so unless I somehow morph into the British Victor Wooten, it’s not remotely likely to happen.

So all this geeking, the social networking, the microformatting, the blogging and myspacing, facebooking and youtubing is about letting people know what I do, giving them paths to find it, easy ways to connect with it, and then opportunities to buy the product if they want to, or come to the shows, or even book the shows, or just drop me a message and say they enjoyed it, and maybe tell a few friends about it too.

What’s in it for the audience? Well, the best case scenario for them is that I make enough money to be able to do what needs to be done to make the best music I can, and to come and play it near them. So they can download it for free, if they want (let’s face it, there really is no stopping your stuff ending up free somewhere, even if you wanted to) but if they do, the chances of them a) getting something equally good from me next time round or b) me coming to where they are, aren’t improved at all. They aren’t noticeably diminished, but unless there’s someone else near them who is making some kind of active steps to make me doing a show near them possible, then the chances of that happening are close to zero anyway. On one level, it doesn’t matter – there’ll be other bands and other music, and people who will find a way to tour… So the social media proliferation is important because the raised awareness IS monetizable in concert ticket terms, and useful as leverage, but it’s art first, marketing second.

Remember that we’re doing the marketing because we love our art and want people to share in it, not professional marketers desperate for some kind of trinket to sell on our virtual market stall – we don’t want to end up the musical equivalent of a stall holder whose product changes every week depending on what weirdness he’s managed to pick up cheap down the pub and thinks he might be able to sell.

All of which is at least partly another way of saying there’s no ‘one thing’ to any of this. No way to make a silk paypal account out of a sow’s myspace page. There’s no ‘secret to unlocking your marketing potential through social networking’, or whatever. Your number one priority, as an artist, is to make art. Make YOUR art, do what you do best, as well as you can possibly do it. And THEN, to find an audience, look for community spaces, places where people can get to know about you and your art in the same place, where they can interact, ask questions, and build a relationship with what you do, by broadening their understanding of who you are. Then those people will WANT to tell their friends, will do the rest of the marketing for you. You just have to resource them with great art and value added – the ‘just’ in that last sentence is going to take another series of about 10 blog posts to unpack, fear not.

How many times have you consciously bought a CD or download of someone because they blogged well? I’m guessing never, unless you’re really odd. However, you may well have discovered a musician or fifty via their web presence first, and THEN gone on to investigate their music. And the chances are that most of the music you heard was a disappointment. Because making great music is really hard. Making great music that meets the taste-criteria of any one person is even harder. Don’t take it personally if someone doesn’t dig what you do, and don’t get lost in trying to sell something that doesn’t deserve to be sold. And by ‘deserve’ I mean isn’t the best that you have to offer in terms of the art that is YOU.

I’ve heard musicians with 100,000 myspace friends who were, by most estimations, appalling. And I’ve heard incredible/engaging/deep/funky/magical/inspiring music from completely unknown, unmarketed musicians.

The Awareness Doesn’t Validate The Art and conversely, obscurity doesn’t invalidate it. There needs to be a synergy in the way we make art and tell people about it because we love what we do and we care about them. Your audience are not just your ‘market’. They’re a community of people who find that what you have to offer is worth spending their time and money on.

That’s worth engaging with, being grateful for, and relating to. Whether that’s 10 people, or a million.

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