Tag: fans

The other day I wrote my first post for MusicThinkTank.com – a really great collaborative blog with contributors from across the spectrum of ‘what’s happening in the music industry these days?’ – I was really excited to be asked to blog for them, as there are some fantastic thinkers writing for the site that I’ve learned a lot from over the years. (please feel free to read the post and comment over there)

One of the really nice things about writing for them is the brief to be brief. So my first post is just that – short and to the point. But it does mean that I get to expand on the thoughts over here 🙂

So, as I say over there, one of the things that the buzz exercises are making me think about and be more aware of is the whole area of ‘level of connection’ or ‘depth of impact’. There are two vague levels on which this stuff can be measured – abstract and metric. The abstract level is probably best summed up as ‘your own perception of the level of ambient awareness’ – or just the sense that more people seem to be clocking who you are and what you do.

The metric level is actually a whole series of interlocking metrics measuring LOADS of different ways that people engage with what you do: from audience attendance at gigs, CD and download sales, free download hits, web page hits, return visits, RSS feed subscribers, mentions on other people’s blogs and web forums, quantity of email interactions… etc. etc.

What’s vitally important to remember here is that what you’re dealing with is not a set of statistics that need improving, but a number of unique individuals who are all engaging what an aspect or aspects of ‘that thing you do’ in subtle and unique ways, and are all in a position to be drawn closer into what you do, if only it is presented to them in a way that is relevant and of value.

But in order to understand and quantify where each of those people are in their relationship with you, we first need to come up with some vague staging posts along the way, from no knowledge of even the area you work in to becoming a patron/sponsor/financier of what you do.

Let’s have a look at a few of those introductory stages:

Notice that a person’s level of connection with you begins before they even know who you are: knowing something about your field is a level of connection – it’s latent, but can prove vital to them a) finding you and b) understanding what you do. So for me, it really helps whenever anyone else is successful as a solo bassist and/or musician using looping. Every time KT Tunstall or Imogen Heap does some live looping on TV, it expands my pool of latent connection. Every time Victor Wooten plays a solo spot in a Flecktones gig, and a bunch of non-bassists see how cool solo bass can be, my pool of latent connection expands.

As and when those people are drawn into my orbit, they’ll have some frame of reference for what it is that I do, something to relate it to, a peg on which to hang their labels for it, beyond ‘nice music’. They’ll see it as a cool hip thing, and I’ll piggy-back on the residual level of cool that solo bass or looping has for them. This, in my experience, has way more real-world lasting value than the pretense that what you’re doing is utterly unique and groundbreaking. The majority of people connect better with familiarity than they do with ‘extreme novelty’…

The first level of actualised connection is name recognition. How many times have you had a conversation with someone who says ‘do you know ******’ and you say ‘I’ve heard the name’… and often you have. You know precious little about them, if anything, but their name is there, in your sphere somewhere.

If that happens 2 or 3 times with the same person, your curiosity is tweaked and you may google them, especially if you’re sat in front of a computer when it happens. And name recognition turns to first level engagement with what you do – finding whichever web-presence ranks highest in google for you and checking it out… So they’ve found you, and have done so based on the feeling that they might be missing out by not knowing about you…

The obvious point to make here is that this relies on them meeting 2 or 3 people who are inspired to talk about what you do – something that is latent in a lot of your audience, most likely. There’ll be a whole load of people who like what you do who don’t think to talk about it, cos they don’t realise you need it. As I’ve said many times, and will keep saying til people realise it’s true, I’m utterly reliant on word of mouth to get people to hear about what I do – both because I can’t afford broadcast ad-space and because I dip under the radar of most mainstream music media channels… the occasional play on Radio 3 or 6Music and the very occasional article in the national press can’t sustain any level of buzz enough to help support a career – though it’s great to have listeners now who first heard me on Late Junction or read about me in a mag (I’ve been interviewed by, reviewed by or featured in The Sunday Times, Jazzwise, Bassist, Guitarist, Bass Player, Bass Frontiers, Total Guitar… etc. etc. and lots of music related websites. Sounds a lot bunched together like that, but means precious little when spread out over 9 years in the context of building a career… …more on the real importance of reviews and interviews coming soon!)

But how is that measured? We as musicians need to make ourselves available for feedback – whether it be email, forums, tweets, myspace comments, blog comments, last.fm shout-box comments… Encouraging a culture of “letting artists know that we’ve found them and we like them” is a huge part of making music ‘sticky’, so that it pollenates beyond our ‘primary reach’.

So, comment thread: other than me (though if you’ve just discovered me, you can tell me where too!), who was the last independent artist you heard that got you excited? Feel free to video comment and play some of the music in the background 🙂