PR – stevelawson.net

Here’s the email I just sent to Balance PR: (read the full account of the story thus far here )

“The money is finally in my account.

Thanks for the extra to cover the DAYS I’ve spent chasing you to finally actually get paid. Oh no, my mistake, there isn’t any.

God only knows how long it would’ve been if I hadn’t bothered.

Inexcusably bad service. I hope that anyone I know that you ask to do any freelance work for you in the future asks for the money up front, or writes some MAJOR late payment penalty clauses into the contract.

I wouldn’t have had time for that, because, if you remember that long ago, I dropped pretty much everything I was doing in that week to help you guys out. I postponed 2 days of teaching work, and didn’t demand to see a written contract, given that you only had 3 days to get it together. Even when you cut the amount of work in half, half way through the project, I didn’t kick up a fuss, just got on with what I was doing.

Sadly, your appalling contractor relations meant that I have now had to spend God-knows how long chasing the money from you – it’s not like it’s a lot of money in the context of PR – wasting time when I could have actually been WORKING.

I hope, for the sake of the freelancers you employ, you never pull a stunt like this again, never rack up this many missed deadlines and lies about when you’re going to make the payment, and that you just implement a simple policy of paying by bank transfer on or BEFORE the 30 day grace period after an invoice has been submitted.

For my part, I’ll be telling everyone in PR who cares to listen the story of your late payment, poor communication, lack of apology and failure to offer any recompense for my extra time.

Steve”

…let’s see what they say in response…

(photo at the top is by Jenn Jenn)

I’ve finally got round to writing a page on this site about social media consulting – helping out other artists, labels, students etc. with understanding how having a conversation with your audience is preferable to shouting at them.

I’ve been doing this kind of work for years – over the last 7 or 8 years, I’ve had various musicians come to me asking for help with releasing their own music, both the logistics of getting CDs pressed etc. and then how to make their music available and talk to their audience. A lot of people confused new tools with old media, and spent ages trying to rack up as many 10s of thousands of Myspace friends as they could before realising that all of those friends were using them in the way they themselves were being used – as someone to try and broadcast at.

So after the disappointment of trying that, a fair few musicians – from singer-songwriters to fellow solo bassists came to me for some help.

More recently, I’ve been talking about this stuff in Universities, writing about it here and on sites like MusicThinkTank and Creative Choices, and running informal sessions with groups of musicians, as well as continuing to consult with individuals.

And then this week I’ve been helping out on a PR job with a new digital download service, finding bloggers and social media enthusiasts with a connection to the subject who might want to check it out. Having the huge range of connections I’ve made through the disparate bits of my career – all the way back to my days writing for Bassist, Guitarist, Total Guitar etc – has really come into its own. 🙂

So I’ve written a page, bringing all that stuff together – if you or someone you know needs some help and advice on such things, read the page, then drop me a line!

Tag: PR

My response to Balance PR